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Description We are looking for an experienced Commercial Loan Servicing Operations Specialist to join our team in New Haven, Connecticut. This role is ideal for someone with a strong background in banking operations and commercial loan servicing, who is ready to contribute to the efficiency and accuracy of our lending processes. As a long-term contract position, this opportunity offers the chance to play a vital role in supporting our commercial lending portfolio while collaborating with various departments.

Responsibilities:

• Manage the full range of back-office operations for commercial loan accounts, including processing payments, adjustments, advances, and payoffs.

• Handle loan boarding and booking into the bank’s system, ensuring data is accurate and processed in a timely manner.

• Monitor and execute transactions such as loan payments, escrow, and fees while adhering to regulatory and internal compliance standards.

• Process and review modifications, extensions, renewals, and covenant monitoring for commercial loans.

• Reconcile general ledger accounts related to commercial lending, troubleshoot discrepancies, and support accurate financial reporting.

• Address inquiries from internal teams and clients regarding commercial loan accounts, offering prompt and reliable assistance.

• Collaborate with credit, risk, and audit teams to address discrepancies, support audits, and refine operational processes.

• Prepare and evaluate reports on loan portfolios, payment histories, and exceptions to ensure data integrity.

• Identify opportunities for process improvements and contribute to system upgrades that enhance servicing functionality. Requirements • At least 2–3 years of experience in commercial loan servicing within a financial institution.

• Proficiency with banking systems such as Jack Henry, Fiserv, or similar platforms for managing commercial loan accounts.

• Strong understanding of commercial loan concepts, documentation, and regulations, including credit agreements and collateral requirements.

• Experience with financial reconciliations, loan boarding, and other operational processes in commercial lending.

• Exceptional organizational and analytical skills, with attention to detail and ability to meet deadlines.

• Outstanding communication and problem-solving abilities, paired with a customer-focused mindset.

• Proficiency in Microsoft Office Suite and related office technology.

• Knowledge of industry best practices and a commitment to maintaining compliance standards.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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