• Lead Case Manager

    Robert Half Office Team (Waukegan, IL)


    Description

    Non-Profit Lead Case Manager

     

    The hourly rate range for this position is $28.00 to $31.00. Benefits available to contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k)plan. Visit roberthalf.gobenefits.net for more information.

     

    We are looking for an experienced Case Manager to join our non-profit organization in Waukegan, Illinois. This long-term contract to hire role focuses on overseeing the delivery of domestic violence programs, managing staff and volunteers, and ensuring trauma-informed services for clients. The ideal candidate will bring strong leadership and organizational skills to maintain compliance, quality service, and impactful program outcomes.

    Responsibilities:

    • Supervise daily operations of domestic violence programs, ensuring services are trauma-informed and tailored to client needs.

    • Lead and manage a team of approximately six employees and several volunteers, ensuring adequate staffing to meet program demands.

    • Coordinate client intakes, assessments, mental health services, and follow-up care to provide comprehensive support.

    • Review and maintain statistical data to ensure service quality and compliance with organizational standards.

    • Prepare and submit monthly, quarterly, and annual program reports on time.

    • Ensure staff maintain accurate and up-to-date client files and databases, adhering to organizational policies.

    • Collaborate with other departments and community partners to secure resources and support for clients.

    • Monitor program budgets, making necessary adjustments to uphold financial integrity.

    • Follow established policies, detail-oriented standards, and regulatory requirements while performing job duties.

    • Uphold the organization’s values, including compassion, solidarity, hope, and measurable impact.

     

    Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

    Requirements

    -5 years of relevant experience

     

    -Ideal candidate has worked as a case manager in a DV program, or at a shelter in a DV program, or transitional housing site - where clients live for periods of time.

     

    -Some previous supervisory experience

     

    -We highly prefer someone who has managed people, managed a schedule, and can coordinate activities across a group / site

     

    -Experience as an office manager or office administrator is relevant if they have experience directing work and documenting activities

     

    -Candidate must have a high level of empathy for clients

     

    -Bachelors degree

     

    -Microsoft office skills highly preferred as this person will be using Outlook, Word, and Excel

     

    -Clinical license is relevant but not required

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .