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Job Title: Service Contract Administrator, Field ServiceJob Description

As a Service Contract Administrator, Field Service, you will play a crucial role in supporting contract management and renewal processes for the service business. Your primary responsibility will be to ensure accurate and timely contract administration, directly impacting the Field Service group.

Responsibilities

+ Operate the agreement management system to effectively manage new contracts, renewals, and changes, ensuring alignment with company standards.

+ Monitor and analyze contract performance to ensure compliance with terms and identify areas for improvement.

+ Collaborate with Contract Administrators to tailor contracts according to requirements.

+ Identify and resolve discrepancies or issues in contracts, working with internal teams as necessary.

+ Maintain comprehensive documentation of all contract agreements, amendments, and related correspondence.

+ Ensure adherence to legal and company policies related to contracts.

+ Download AR reports, check invoiced contracts, and reach out to contacts via email or phone, ensuring follow-up if there is no response.

+ Update customer contact information in the system using the M2K computer system.

+ Send invoices to customers and ensure they receive their renewal contract invoices.

Essential Skills

+ Customer service orientation

+ Proficiency with computers, including systems like M2K, Teams, Outlook, and File Hold

+ Effective communication skills, both verbal and written

+ Self-starter with the ability to work independently

+ Ability to multitask and manage accounts receivable

Additional Skills & Qualifications

+ Experience in contract administration

+ Data entry proficiency

+ Experience in updating information and client communication

Work Environment

This position is fully remote with working hours from 8 AM to 5 PM. You will be part of a team of nine, working alongside members located across the United States. The company offers a supportive culture with leadership that encourages growth. Despite being publicly owned and undergoing changes, there is a strong support system in place. You will enjoy benefits such as BBQ summer events, holiday celebrations, two weeks of vacation, and floating holidays. No regular office attendance is required, with occasional gatherings for team events.

Job Type & Location

This is a Contract position based out of Mount Prospect, IL.

Pay and Benefits

The pay range for this position is $24.03 - $24.03/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jan 22, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.