• IT Supervisor - Service Desk

    Olmsted County (Rochester, MN)


    ### Job Duties

    Under general supervision, provides leadership and supervises the work of staff within the assigned team and service operation activities for internal and external Olmsted County customers. Assesses staff and user training needs, develops training plans and recommends training activities for staff and users. Oversees the direction of IT end user technology needs and requirements including computer hardware and software necessary to support user needs. Researches, develops, monitors and recommends policies for internal and external Olmsted County Customers. Leverages the strengths of team members, clarifies roles and responsibilities, and develops employees to reach optimal goals. Supports a diverse, respectful, and inclusive workplace.

     

    ### Minimum Education Required

    Bachelor's degree from an accredited college or university in computer science, business administration or related field and three 3) years of experience in a similar position as listed in the work functions with two (2) of those years in a supervisory or lead role.

    OR

    A combination of education and experience equivalent to seven (7) year of experience in a similar position as listed in the work functions with two (2) of those years in a supervisory or lead role.

     

    ### Minimum Experience Required

    Bachelor's degree from an accredited college or university in computer science, business administration or related field and three 3) years of experience in a similar position as listed in the work functions with two (2) of those years in a supervisory or lead role.

    OR

    A combination of education and experience equivalent to seven (7) year of experience in a similar position as listed in the work functions with two (2) of those years in a supervisory or lead role.

     

    ### Shift

    First (Day)

     

    ### Number of Openings

    1

     

    ### Veterans Encouraged to Apply

    Yes

    ### Compensation

    $78,540.00 - $131,185.00 / Annually

     

    ### Postal Code

    55904

     

    ### Place of Work

     

    On-site

     

    ### Requisition ID

     

    5306

     

    ### Job Type

     

    Full Time

    ### Job Benefits

    https://olmsted.attract.neogov.com/p/employeebenefits

    ### Application Link

    https://www.governmentjobs.com/careers/olmsted/jobs/5201697/it-supervisor-service-desk