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Residence Operations Associate (Wait Staff/Attendant)

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Residence Operations Associate (Wait Staff/Attendant)

Salary

$40,685.00 - $60,714.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-39920

Department

Department of General Services

Division

GS Gov Rsdnc Off

Opening Date

01/15/2026

Closing Date

1/29/2026 11:59 PM Eastern

Job Code

80090

Position Number

50702854

Union

Non-Union

Bargaining Unit

N1

Pay Group

ST04

Bureau / Division Code

00151600

Bureau / Division

Governor's Residence Office

Worksite Address

2035 North Front Street

City

Harrisburg, Pennsylvania

Zip Code

17102

Contact Name

Katie Weachock

Contact Phone

717.787.2608

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you a highly versatile, hands-on team player interested in supporting daily operations of a variety of departments? The Governors Residence Office is looking for a Residence Operations Associate to provide cross-functional assistance to housekeeping, guest services, and event operations, ensuring the highest standards of hospitality, cleanliness, safety, and readiness are maintained. Apply now to make a difference behind the scenes by keeping our essential services running smoothly!

DESCRIPTION OF WORK

As a Residence Operations Associate, you will play a key role in supporting official functions, visiting dignitaries, and day-to-day residence operations to ensure reliable and efficient service delivery. You will be responsible for providing flexible support for a wide range of departments, such as identifying operational needs and taking initiative to address them; monitoring inventories; reporting maintenance or repair needs; as well as assisting guest experience and service teams with preparation, execution, and breakdown of events. Work also involves preparing dining and reception spaces to ensure service readiness and visual consistency. You will have the opportunity to work closely with staff in order to maintain cleanliness, organization, and readiness of the residence.

Our ideal candidate will possess the following qualifications and skills:

+ Experience in hospitality, facilities, events, maintenance, or general operations

+ Ability to multitask and adapt quickly in a dynamic, fast-paced environment

+ Strong work ethic with a flexible, service-oriented mindset

+ Physically able to lift up to 50 pounds and perform repetitive or physically demanding tasks

+ Comfortable working indoors and outdoors in varying conditions

+ Team-oriented with a positive and professional demeanor

+ Detail-oriented and observant, with the ability to anticipate needs

If you demonstrate a strong commitment to confidentiality and strict adherence to residence security protocols and privacy standards, this may be the ideal job for you!

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50702854) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. Flexible schedule required to include evenings, weekends, and holidays.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Two years of wait staff experience for a restaurant or catering service;or

+ An equivalent combination of experience and training.

Special Requirements:

+ This position requires possession and maintenance of a valid non-commercial Class C Pennsylvania driver’s license or equivalent.

Additional Requirements:

+ You must be able to perform essential job functions.

Legal Requirements:

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you possess a valid driver's license which is not under suspension?

+ Yes

+ No

02

If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.

03

How many years of full-time wait staff experience for a restaurant or catering service do you possess?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much college coursework have you completed in culinary arts, food service, nutrition and hospitality management, baking and pastry arts, professional cooking, food and beverage management, or a closely related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 60 credits or more

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

06

How much college coursework have you completed in any fields not listed above?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 60 credits or more

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

07

Have you completed a post-high school technical training program in completed in culinary arts, food service, nutrition and hospitality management, baking and pastry arts, professional cooking, food and beverage management, or a closely related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov