• Residential Services Administrator

    Richmond Community Services (Mount Kisco, NY)


    Senior Management | Mission-Driven Leadership Role

     

    Are you a strategic, hands-on leader passionate about delivering high-quality residential services for individuals with I/DD? We’re seeking an experienced Residential Services Administrator (RSA) to lead operations, drive compliance, and inspire strong teams across 7 residential group homes in Southern Westchester.

    What You’ll Do

    + Oversee admissions, discharges, and census management in collaboration with the Admissions Committee

    + Ensure safe, compliant, person-centered residential and nursing services

    + Lead and develop middle and senior management teams

    + Manage staffing, budgets, overtime, payroll, and operational expenses

    + Oversee mandated training, active treatment delivery, and documentation

    + Lead survey readiness, corrective action plans, and quality improvement initiatives

    + Partner with clinical leaders, families, advocates, and external providers

    + Serve as Administrator-on-Duty (on-call rotation)

    + Support new program development and agency-wide initiatives

    What We’re Looking For

    + Goal-oriented, solution-driven leader with strong operational judgment

    + Excellent communicator with the ability to engage staff, families, and external partners

    + Proven ability to manage multiple priorities with attention to detail

    + Strong knowledge of OPWDD/ICF regulations, active treatment, and residential operations

    + Comfortable using data to identify trends and drive performance

    + Proficient in Microsoft Office and electronic documentation systems (Therap preferred)

    + Deep commitment to person-centered, mission-driven work

    Why Join Us

    + Senior leadership impact with meaningful community outcomes

    + Collaborative, values-driven organization

    + Opportunity to shape systems, mentor leaders, and grow programs

    What You Bring

    + MBA or Master’s degree in Nonprofit Management or Healthcare Management (required)

    + 10+ years of experience supporting individuals with developmental disabilities (preferred)

    + Experience with person-centered planning and positive behavioral supports

    + Working knowledge of OPWDD regulations

    + Ability to successfully complete CPR and SCIP training

    + Flexibility to work evenings, weekends, and participate in on-call coverage

    + Valid driver’s license, agency driver authorization, and access to a vehicle for travel between sites

     

    If you’re ready to lead with purpose and professionalism, we’d love to hear from you.

    RCS123