• Corporate Phone Operator

    TEKsystems (Kohler, WI)


    About the Role

     

    Kohler is seeking a Corporate Phone Operator to support the company’s main phone line and deliver a polished, brand‑aligned customer experience. This role replaces a long‑tenured operator retiring in March. Training will be conducted onsite for the first two weeks; after training, the role transitions to 100% remote, provided all technology and connectivity requirements are met.

     

    Schedule: Monday–Friday, 7:00 AM–4:00 PM or 8:00 AM–5:00 PM CST

    Key Responsibilities

    + Answer and route all internal and external calls coming through main corporate phone line

    + Provide polite, accurate, and efficient call transfers while upholding brand standards

    + Act as a gatekeeper for executive leadership as needed

    + Handle 90–160 calls per day (team of 3 supports approx. 275–480 total calls daily)

    + Participate in team chat to collaborate and support peers

    + Receive ongoing call‑quality reviews for coaching and development

    + Maintain professional conduct and excellent customer service on every interaction

    + Follow all corporate policies, performance standards, and attendance requirements

    Must‑Have Skills & Qualifications

    + Prior customer service experience, including experience handling phone‑based operations

    + Computer literacy and ability to type 30+ WPM

    + Must live within reasonable driving distance to Kohler, WI (for training, meetings, tech issues)

    + Must have dedicated, quiet home workspace free from noise

    + High‑speed internet (minimum 10MB) and a dedicated landline required

     

    Technology & Remote Work Requirements

    We will provide:

    + Computer

    + Phone

    + Wired headset

    You must provide:

    + High‑speed wired internet connection (not WiFi for work computer)

     

    Job Type & Location

     

    This is a Contract position based out of Kohler, WI.

    Pay and Benefits

    The pay range for this position is $18.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Kohler,WI.

     

    Application Deadline

     

    This position is anticipated to close on Jan 30, 2026.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.