"Alerted.org

Customer Service Representative (On‑Site – Olathe, KS)

Start Date: February 9, 2026 • Employment Type: Contract‑to‑Hire • Pay: $19/hr. + OT • Location: Olathe, KS 66061

Perks & Advantages

+ On‑site only for the first full year; eligible for hybrid/WFH after 12 months.

+ Eligible to move into a day‑shift position after 6–9 months in the 2nd‑shift role.

+ Pay increase upon conversion to permanent status.

+ Unlimited overtime available once hired on permanently (many reps earn 80+ hours of OT).

+ Company growth of 500% over the last five years — creating ongoing internal opportunities.

+ Relaxed but fair management with a supportive team culture.

+ Eligible for annual raises every June once you become a permanent employee.

About the Opportunity

Join a locally owned, community‑focused organization where you’ll support major

national accounts—including Walmart, Target, Lowe’s, and Amazon. This role is a

strong fit for individuals ready to transition from retail or food service into

a professional office environment with real long‑term growth.

What You’ll Be Doing

+ Process work ticket orders received by phone and electronic requests.

+ Verify and qualify incoming customer requests with accuracy.

+ Dispatch purchase orders to subcontractors or internal divisions.

+ Check technicians in/out and assist in coordinating service activity.

+ Provide reliable, helpful customer support in a fast‑moving setting.

What Makes You a Strong Candidate

+ 1+ year of customer service experience (retail or call center welcome).

+ Clear communication skills and the ability to remain composed under pressure.

+ Proficient in Microsoft programs; organized and detail‑oriented.

+ Comfortable with outbound calling and high‑volume workloads.

+ Professional, dependable demeanor with a sense of urgency.

Shift Options:

+ Tue–Sat: 1:00 PM – 10:00 PM

+ Sun–Thu: 1:00 PM – 10:00 PM

+ Fri–Mon: 11:00 AM – 10:00 PM

Training:

+ First two weeks: Mon–Fri, 7:00 AM – 4:30 PM

+ Combination of classroom and live floor shadowing.

Job Type & Location

This is a Contract to Hire position based out of Olathe, KS.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Olathe,KS.

Application Deadline

This position is anticipated to close on Jan 30, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.