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LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

THE ROLE

Reporting directly to the General Manager, the Director of Concessions is responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations.

ESSENTIAL FUNCTIONS

+ Responsible for operational budget, manage monthly P&L statements and ensuring that all financial reporting is accurate and are completed in a timely fashion to meet all deadlines.

+ Provide leadership, coaching and mentorship to a staff responsible for executing the concessions team’s business plan.

+ Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.

+ Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.

+ Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.

+ Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol.

+ Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.

+ Partner with Executive Chef to ensure the highest possible quality of food service.

+ Oversee monthly inventory for concessions operations and develop yearly operational budgets.

+ Monitor staff performance as it relates to speed of service and guest’ relations.

+ Work with analytic team to analyze sales as well as sales mix.

+ Establish a strong relationship with clients to resolve outstanding issues and work with them in planning of events.

+ Perform other related duties, tasks and responsibilities as required.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

+ The ideal candidate will have a bachelor’s degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.

+ Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol.

+ Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

+ Previous P&L accountability and/or contract-managed service experience preferred.

+ Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.

+ Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.

+ Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.

+ Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

+ Must have the ability to lift, push, pull approximately 25lbs

+ Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators.

+ Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

+ Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.