• Distributed Computer Systems Analyst

    MyFlorida (Tallahassee, FL)


    DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000202

    Date: Jan 16, 2026

     

    The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

     

    Requisition No: 868530

     

    Agency: Executive Office of the Governor

     

    Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000202

     

    Pay Plan: CS Exempt (EOG)

     

    Position Number: 31000202

     

    Salary: 46,000

     

    Posting Closing Date: 02/09/2026

     

    Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

     

    The Distributed Computer Systems Analyst reports to the Information Systems Director within the Executive Office of the Governor's Office of Information Systems.

    Core Technical Skills:

    + Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.

    + Perform hardware upgrades and replacements.

    + Manage user accounts and permissions.

    + Manage software licensing and compliance.

    + Maintain accurate inventory of hardware and software.

    + Configure and support network printers.

    Troubleshooting and Problem Resolution:

    + Diagnose and resolve complex hardware, software, and network issues.

    + Troubleshoot issues related to operating systems (Windows), applications (Microsoft Office Suite, specialized software), and peripherals.

    + Troubleshoot issues with mobile devices (iOS, Android) and their integration with enterprise systems.

    + Troubleshoot hardware failures and perform repairs.

    + Troubleshoot software installation and configuration issues.

    Support and Customer Service:

    + Provide on-site and remote technical support to end-users.

    + Respond to support requests via phone, email, and ticketing system.

    + Receive and manage escalated tickets, ensuring timely resolution.

    + Maintain a professional and courteous demeanor when interacting with end-users.

    + Provide excellent customer service and ensure user satisfaction.

    + Accurately document all support activities in the ticketing system.

    Knowledge Management and Improvement:

    + Identify and document recurring issues and contribute to the development of permanent solutions.

    + Create and maintain knowledge base articles and documentation for common issues and resolutions.

     

    The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

     

    Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

     

    The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

    Location:

    TALLAHASSEE, FL, US, 32399

    Nearest Major Market:Tallahassee