• Temporary Call Center Representative

    Iowa Department of Administrative Services (Des Moines, IA)


    Temporary Call Center Representative

     

    Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5203298)

     

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    Temporary Call Center Representative

     

    Salary

     

    $22.50 Hourly

     

    Location

     

    Des Moines - 50321 - Polk County, IA

     

    Job Type

     

    Temporary

     

    Job Number

     

    26-01877

     

    Agency

     

    553 Iowa Public Employees' Retirement System (IPERS)

     

    Opening Date

     

    01/16/2026

     

    Closing Date

     

    1/26/2026 11:59 PM Central

     

    LinkedIn Tag

    #LI-DNP

    Point of Contact

     

    Melinda [email protected]

     

    To Apply

     

    Applicants are encouraged to attach a resume to their NeoGov application

    Job Description

    These are non-merit, temporary positions. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

     

    The Iowa Public Employees’ Retirement System (IPERS) is seeking candidates to support the Member Call Center.

     

    This role involves assisting IPERS members over the phone with questions about accessing their member self-service accounts, as well as performing general clerical duties to support the Division.

     

    The ideal candidate will possess excellent customer service and communication skills.

     

    The position requires working 30-40 hours per week, with schedules from Monday to Friday between 7:30 a.m.. and 5:30 p.m.

     

    Flexible hours and/or remote work is available after a short training period

     

    Candidates must successfully pass a background check.

     

    Applicants must reside in Iowa upon hire

     

    E-Verify and Right to Work

     

    The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov

     

    Minimum Qualification Requirements

     

    There are no minimum qualifications for temporary positions.

     

    Employer

     

    State of Iowa

     

    Agency

     

    553 Iowa Public Employees' Retirement System (IPERS)

     

    Address

     

    7401 Register Dr

     

    Des Moines, Iowa, 50321

     

    Website

     

    https://www.ipers.org/

     

    Apply

     

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