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Telemetry Tech I
- UPMC (Erie, PA)
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Full-Time Telemetry Tech | UPMC Hamot
UPMC Hamot is seeking a Full-Time Telemetry Tech to join our Telemetry Operations Center, which supports the entire hospital. This team works closely with nursing staff to ensure patients are safely and continuously monitored.
Schedule:
+ Rotating shifts:
+ 7:00 a.m. - 7:00 p.m.
+ 7:00 a.m. - 3:00 p.m.
+ 3:00 p.m. - 11:00 p.m.
+ Every other weekend rotation
+ Every other UPMC holiday
About the Role:
The Telemetry Operations Center provides continuous cardiac monitoring for patients on telemetry units throughout the hospital. Telemetry Techs assist nursing staff by identifying and communicating rhythm changes in a timely manner to support patient safety.
Work Environment:
+ Fast-paced and engaging environment
+ High level of activity throughout the shift
+ Supportive team with experienced staff providing training
+ Structured, self-paced learning during orientationResponsibilities:
+ EDUCATION
+ Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement).Identifies own learning needs and sets personal education goals.
+ Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately
+ COMMUNICATION
+ Maintains effective inter- and intra-departmental communications, both written and oral.
+ Interacts positively with patients, families, physicians, nursing staff and other disciplines.
+ Identified as positive, approachable and is consistently respectful and team oriented.
+ Identifies and communicates patient information to the next shift and ensures effective handoff.
+ Promotes a positive image by not participating in gossip.
+ ENVIRONMENT
+ Maintains clean and safe environment by establishing routine schedules for cleaning the TOC area.
+ Provides routine maintenance to the telemetry equipment and troubleshoots minor problems.
+ Identifies problems and seeks resources to resolve problems within their control.
+ Delivers correct telemetry reports to the appropriate nursing units.
+ Files patient documents on the correct charts.
+ Acquires and maintains supplies; stocks and organizes the T.O.C.
+ SERVICE EXCELLENCE
+ Display awareness of cultural diversity.
+ Values patient's perception regarding care.
+ Meets full range of customer needs.
+ Actions demonstrate Hamot's vision 'to serve-Handles information in a confidential manner.
+ Demonstrates Hamot's commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.
+ PRACTICE
+ Interprets cardiac rhythm of patients on in- house telemetry.
+ Identifies normal cardiac rhythms and recognizes basic arrhythmias.
+ Reports changes outside stated parameters to the appropriate nursing unit immediately.
+ Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies.
+ Maintains and updates each patient monitor record in a consistent and timely manner.
+ Provides safe patient care.
+ Obtains accurate patient data.
+ Reports patient findings timely with attention to detail.
+ Responds appropriately to delegated duties.
+ High School graduate (or completion of G.E.D.)
+ Completion of Telemetry/Arrhythmia Course within 3 months of date of hire.
+ Ability to provide total concentration on a number of monitors over an extended period of time
+ Ability to interpret cardiac rhythm of patients on in house telemetry
+ Ability to respond to and communicate emergency situations
+ Excellent customer service skills
+ Basic computer skills
+ This position typically reports to the Nursing DirectorLicensure, Certifications, and Clearances:
+ Completion of telemetry/arrhythmia course within 3 months of date of hire
+ Act 34 with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
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