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Victim/Witness Advocate - Grant Funded

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Victim/Witness Advocate - Grant Funded

Salary

$66,913.60 - $89,689.60 Annually

Location

City of Reno, NV

Job Type

Full-Time Regular

Job Number

594526

Department

Police

Opening Date

01/16/2026

Closing Date

2/1/2026 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

Description

Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.

The ideal candidate in this position will perform a wide variety of duties involved in providing support to and serving as an advocate for the rights and protection of victims of crimes which may include fulfilling the parameters of the program objectives of the grant. They will be able to assess each individual victim's needs and work together with other community resources to fulfill those needs including shelter, counseling, referrals, food, property return, general advocacy, and support.

+ This position requires working varying shifts, weekends and/or holidays

+ Applicants will be required to pass a polygraph, background and drug screening as part of the hiring process

We currently have one vacancy in the Reno Police Department in which hiring will begin immediately following the close of this recruitment. This is a grant-funded appointed position.* This recruitment will establish a list for future vacancies, which will be filled as they occur.

This isbothan internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.

*Grant-funded appointed positions may be eligible for full-time benefits. They are exempt from the Civil Service System and not part of the classified service. The position is expected to continue as long as grant funding or approved general funding remains available.*

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

+ Provide support to and serve as an advocate for the rights and protection of victims of crime; provide advocacy by phone and/or in person to victims of crime.

+ Assist victims of crime when requested by law enforcement at crime scenes, hospitals, or other safe locations; provide support, referrals, and information to victims, including crime victims’ rights and victim compensation information/application; send appropriate literature to victims via mail.

+ Contact victims on a follow-up basis to provide additional information, case status, and resource materials and referrals; keep victims informed with accurate information regarding the status of their case.

+ Complete case intake forms on each contact; document the services provided and referrals made; conduct thorough case management on all cases advocacy is provided to include follow-up contacts.

+ Prepare statistics regarding program operations; prepare quarterly reports on advocacy provided.

+ Work closely and interact with detectives, patrol officers, supervisors, service providers, other advocates, other governmental agencies, and the general public to ensure victims’ rights and needs are addressed.

+ Provide support on all tasks relevant to the grant under the purview of this position; to include but not limited to, providing information for application, reporting, and documentation and analysis.

+ Perform duties outlined within the scope of work for the grant objectives, as included within the executed award document.

+ Provide training to City personnel on victim services topics, as outlined in the grant funding for the position.

+ Perform related duties as required.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

Education :

A Bachelor’s degree from an accredited college or university with major course work in criminal justice, social work, or a related field.

Substitution:

Each year of additional relevant work experience in social work, counseling, or victim advocacy, working to meet the needs of victims of violent crime, may be substituted on a year-for-year basis for the Bachelor’s Degree.

Experience :

Three years of increasingly responsible social work, counseling, or victim advocacy experience, of which a minimum of 18 months of the experience must include providing advocacy for and working to meet the immediate needs of victims of violent crime, preferably within a law enforcement setting.

License :

Valid driver’s license.

Supplemental Information

To Apply:

Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by February 1, 2026, at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the Reno City Hall 2nd floor computer kiosk or Civil Service Office, any Nevada Job Connect location, local libraries, or educational facilities.

If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.

Application Preparation:

A complete application is required, including detailed work experience and education. Résumés may be submitted as supplemental information, but will not be reviewed when determining minimum qualifications.

Examination Process:

Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which includes a Cognitive Abilities Test and an Employee Personality Profile, along with a Training and Experience evaluation (T&E) weighted as follows:

Training & Experience Evaluation (T&E) = 80%

Cognitive Abilities Test = 20%

Employee Personality Profile = Informational purposes only

Online Assessment Details:

Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.

The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on February 1, 2026.Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity.All assessments must be completed within the designated testing window to move forward in the hiring process.

Training and Experience Evaluation (T&E) Details:

The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked"QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application.

+ Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.

+ Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.

+ In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.

+ Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.

+ "See Resume" or "See above," etc., are not qualifying responses and will not be considered.

+ Changes or corrections to your responses cannot be made once your application packet has been submitted.

+ TIP:It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification:

Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.

We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven’t opted in before, the option will appear before you submit your application. If you’ve previously opted in or out, you can update your choice anytime in account settings in your governmentjobs.com profile .

Testing Accommodation:

We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing theAccommodation Request Form (https://forms.office.com/g/wTdNZh4Aih) by the closing date of this announcement. All requests will be handled with confidentiality and respect.

Employee/Veteran Preference in the Event of Tie Scores:

Open Competitive Examination (Rule VII, Section 7):

In the event of tie scores, candidates will be provided a rank preference in the following order:

+ City of Reno classified employees who are veterans

+ City of Reno classified employees who are not veterans

+ City of Reno non-classified employees and external candidates who are veterans

This preference is only used to break ties. Proof of honorable discharge must be submitted with the application.

Promotional Examinations (Rule VIII, Section 7):

If two or more employees earn the same final score (including seniority points), veterans’ preference will be applied if any of the tied employees have submitted proof of an honorable military discharge. This preference is only used to break ties. If a tie still remains, it will be broken based on seniority in the current classification. Proof of honorable discharge must be submitted with the application.

Seniority Points:

Seniority Credit (Rule VIII, Section 9):

Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:

The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.

Appointment and Certification:

Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Questions and Updates:

Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or [email protected] .

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

Please use thisHealth and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

01

Minimum Qualification Review

The following questions are a required part of your application for this position. Your answers will be used to assist the Civil Service Commission in evaluating your related work experience and education to determine that you meet the minimum qualifications for this position as listed on the job posting.

All information provided in your answers must be included for verification in the work experience section of your application and may be substantiated further by the City of Reno. Failure to provide a truthful response to all questions will be grounds for disqualification and you will not be considered further in the hiring process for this position.

By checking "I understand", you certify that you have read and agree to the above statement.

+ I understand

02

Are you a current classified City of Reno employee?

+ Yes

+ No

03

Do you have a valid driver's license?

+ Yes

+ No

04

Which of the following best describes your highest level of qualifying education?

+ High school diploma or equivalent

+ One year (30 semester/45 quarter hours) of college-level coursework in Criminal Justice or Social Work

+ One year (30 semester/45 quarter hours) of college-level coursework in a closely related field

+ Two years (60 semester/90 quarter hours) of college-level coursework in Criminal Justice or Social Work

+ Two years (60 semester/90 quarter hours) of college-level coursework in a closely related field

+ Three years (90 semester/135 quarter hours) of college-level coursework in Criminal Justice or Social Work

+ Three years (90 semester/135 quarter hours) of college-level coursework in a closely related field

+ Four years (120 semester/180 quarter hours) or more of college-level coursework in Criminal Justice or Social Work

+ Four years (120 semester/180 quarter hours) or more of college-level coursework in a closely related field

+ None of the above

05

Only answer this question if your course work is in another closely related field to this position.

How has your course work prepared you to perform the work of this position?

06

In order for your education to be considered in meeting the minimum qualifications and/or to get credit for your education as part of the assessment process, you must attach a copy of your diploma or unofficial transcripts to your application.

Applications submitted without this required documentation will still be considered but without regard to attained education and may be rejected if the required relevant work experience is not apparent.

Have you attached verifiable documentation in the form of a college diploma or unofficial transcripts to your application?

+ Yes

+ No

07

Which of the following best describes your qualifying paid work experience in social work, counseling, or victim advocacy?

+ I don't have any experience in this area

+ I have less than three years of experience in social work, counseling, or victim advocacy

+ I have three years but less than four years of experience in social work, counseling, or victim advocacy

+ I have four years but less than five years of experience in social work, counseling, or victim advocacy

+ I have five years but less than six years of experience in social work, counseling, or victim advocacy

+ I have six years but less than seven years of experience in social work, counseling, or victim advocacy

+ I have seven or more years of experience in social work, counseling, or victim advocacy

08

Provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility.

This information must be provided in order to continue in the screening process,"See Resume" or "See Application" as a response may be grounds for disqualification.

09

Which of the following best describes your qualifying paid work experience in providing advocacy for and working to meet the immediate needs of victims of violent crimes?

+ I don't have any experience in this area

+ I have less than eighteen months of qualifying paid work experience providing advocacy for and working to meet the immediate needs of victims of violent crime.

+ I have eighteen months or more of qualifying paid work experience providing advocacy for and working to meet the immediate needs of victims of violent crime.

10

Training and Experience Evaluation

The following section of the Supplemental Questionnaire is part of the Civil Service test for this position and must be completed online at the time of application. Questionnaires submitted as an attachment to the online application will not be considered. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. All responses must be verified by the applicant in the work experience section of this application.

Failure to provide adequate responses to the following questions may result in lower scores or disqualification from the selection process.

Do you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge?

+ Yes

+ No

11

This position primarily works in an office and field setting with travel to various locations. This position is also required to provide on-call services on a rotational basis. I am able to meet this requirement.

+ Yes

+ No

12

This position is required to work varying shifts, weekends, and/or holidays. I am able to meet this requirement.

+ Yes

+ No

13

Select all of the following case management tasks that you have performed for at least 1 year as part of your routine job responsibilities.

+ Completed intake and assessment forms to open or update a case

+ Assessed victim needs and identified appropriate resources/services

+ Provided Information, support, and referrals to victims

+ Conducted follow-up contacts and monitored ongoing needs

+ Provided case status or procedural updates

+ Documented services provided and referrals made in case management systems

+ Communicated with law enforcement personnel, prosecutors, and other agencies on the victim's behalf

+ Prepared reports and/or statistics regarding program operations and advocacy services provided

+ Tracked tasks and deadlines to ensure timely follow-up and case updates

+ None of the above

14

In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs). Note: the proper use of grammar, punctuation, spelling, etc. and standard writing principles will be evaluated.

15

Select all of the following needs assessment tasks you have performed routinely for at least one (1) year as part of your job responsibilities.

+ Assessed basic needs (e.g., shelter, transportation, medical needs, childcare)

+ Identified immediate safety concerns

+ Assessed emotional/mental health needs and level of distress

+ Determined whether the victim needed crisis intervention or emergency services

+ Identified barriers to accessing

+ Connected victims to appropriate resources based on identified needs

+ Documented needs assessment findings in case notes or a case management system

+ None of the above

16

In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in that area (responses should be 2-3 paragraphs).

17

How many years of work experience do you have providing direct services or making referrals to victims and/or their families?

+ I have no experience in this area

+ Less than one year

+ One year but less than three years

+ Three years but less than five years

+ Five years or more

18

In order to receive credit for your experience in the previous question, provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility.

19

How many years of work experience do you have interviewing victims and providing supportive counseling or crisis support?

+ I have no experience in this area

+ Less than one year

+ One year but less than three years

+ Three years but less than five years

+ Five years or more

20

In order to receive credit for your experience in the previous question, provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility.

21

How many years of work experience do you have interacting with law enforcement officers, service providers, and other government agencies to ensure victims’ rights and needs are addressed?

+ I have no experience in this area

+ Less than one year

+ One year but less than three years

+ Three years but less than five years

+ Five years or more

22

How many years of experience do you have managing multiple active cases involving victims of crime while staying focused and completing required tasks independently and on time (e.g., documentation, follow-up, referrals, case updates)?

+ I have no experience in this area

+ Less than one year

+ One year but less than three years

+ Three years but less than five years

+ Five years or more

23

In order to receive credit for your experience in the previous question, provide an example from your most experience that includes: 1. The maximum number of active cases you managed at one time; and 2. The methods/tools you used to stay organized and meet deadlines Note: the proper use of grammar, punctuation, spelling, etc. and standard writing principles will be evaluated.

24

Select all of the following software or cloud-based programs you have utilized as a routine part of your work responsibilities for at least one year or more.

+ Microsoft Applications

+ Civicore

+ Tiburon

+ Zoom

+ Other

25

Please list any other software systems you have routinely used as part of your work responsibilities for at least one year or more.

Required Question

Employer

City of Reno

Address

PO Box 1900Reno, Nevada, 89505

Phone

(775) 334-2223

Website

http://www.reno.gov/jobs

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