• Software Engineering Manager

    IBM (Lowell, MA)


    Introduction

     

    At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.

     

    Your role and responsibilities

     

    About the Role

     

    We are seeking an experienced Software Engineering Manager to lead a team of 15+ talented software engineers. This role is critical in driving the development and delivery of high-quality software solutions that power our SaaS platform and distributed systems. You will collaborate closely with Product Management, Program Management, and Customer Support to ensure successful execution of our product roadmap.

    Key Responsibilities

    * Leadership & People Management

    * Manage and mentor a team of 15+ software engineers.

    * Drive career development, performance reviews, and growth opportunities.

    * Foster a culture of collaboration, innovation, and accountability.

    * Manage and run the Entry-Level Hiring Program to onboard and grow early-career engineers.

    * Technical Leadership

    * Oversee design and development of APIs and distributed systems.

    * Ensure best practices in software engineering, code quality, and system reliability.

    * Guide technical decisions and architecture for scalable SaaS operations.

    * Product Delivery

    * Partner with Product Management to deliver on the product roadmap.

    * Ensure timely and high-quality releases aligned with business objectives.

    * Collaborate cross-functionally with Program Management and Customer Support.

    * Operational Excellence

    * Drive continuous improvement in development processes and tools.

    * Monitor and optimize system performance and reliability.

     

    Required technical and professional expertise

    Qualifications

    * Experience:

    * 5+ years as a Technical Lead or Engineering Manager.

    * Proven experience managing large engineering teams (15+ engineers).

    * Technical Expertise:

    * Strong background in SaaS operations, distributed systems, and API development.

    * Hands-on experience with modern software development practices and cloud technologies.

    * Networking and Internet Protocols (TCP/IP, HTTP, etc.).

    * DNS and Global Traffic Steering for high availability and performance.

    * Leadership Skills:

    * Demonstrated ability to lead, mentor, and grow engineering teams.

    * Excellent communication and collaboration skills across functions.

    * Delivery Focus:

    * Track record of delivering complex product roadmaps on time and within scope.

     

    Preferred technical and professional experience

    Preferred Skills

    * Experience with microservices architecture.

    * Familiarity with CI/CD pipelines and DevOps practices.

    * Knowledge of security and compliance in SaaS environments.

     

    IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.