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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

Technical Specialists in this job role have expertise in implementing, integrating, and customizing commercial Independent Software Vendor (ISV) packages such as CRM, ERP, Finance, Accounting, or vertical industry-specific packages. The ISV Software Technical Specialist is characterized by a combination of general development knowledge with package knowledge and the specific domain to which the package relates. Typical examples of the deliverables are functional and technical designs, models, components, code, parameters, unit tests, and documentation. Technical Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. Analytical Problem Solving :

Recognizes and addresses complex functional problems. Anticipates potential problems and trends to inform proactive decisions. Integrates multiple data sources to conduct thorough analyses, used as basis to develop and implement solutions.

Streamlines complex workflows by simplifying task management and improving interdepartmental coordination, leading to faster project completion.

Collaborates on cross-functional projects to solve complex challenges.

Applies new and emerging tools and technologies to drive innovative solutions.

Drives initiatives to automate key processes, reducing manual effort and minimizing errors across the team.

Autonomy and Impact to the Organization:

Exhibits autonomy in leading initiatives beyond department, influencing project outcomes, and driving significant contributions to organizational success. Takes the initiative to make informed decisions regarding project direction, resource allocation, and timelines with limited supervision.

Evaluates potential risks and benefits independently, demonstrating sound judgment in choosing the best course of action. Leads key projects, or manages department(s) (country / Geo).

Translates functional plans into operational processes at department level and leads execution on short to mid-term (up to 3 years).

Brings fresh points of view, informed by a thorough understanding of a client's business, industry, market, & technology.

Skills and Collaboration :

Recognised specialist of one or several area.

Recommends changes to policies and establishes procedures that affect department or multiple disciplines.

Advanced understanding of business line and a growing understanding of the overall company and the competitive environment. Exhibits strong communication skills, facilitating open dialogue and welcoming divergent viewpoints.

Practices the principles of successful negotiation under supervision or approved situations Advises other professionals based on deep functional knowledge.

Develops and maintains collaborative relationships across departments. Utilizes group dynamics to enhance team performance.

Supervises junior professionals, providing mentorship/coaching and fostering to grow their career and skills. Proficient in utilizing advanced digital tools and AI technologies to drive collaboration and enhance communication within teams and across departments.

Required technical and professional expertise

Additional Skills, Competencies & Requirements:

BA or BS degree from an accredited college or university required

10+ years of traditional management consulting experience preferred

10+ years of experience at a leading consulting firm preferred (Accenture, Deloitte, PWC, EY, KPMG Capgemini, Booz Allen Hamilton, Point B, Slalom, etc.)

Ability to travel up to 25%

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.