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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Scheduler today with St. David's Healthcare.

Benefits

St. David's Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a(an) Scheduler. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Schedules operative procedures/admissions/anesthesia requests; obtains via authorization scheduling or registration system; obtains and enters insurance information, History & Physicals, Physician Orders; answers incoming phone calls. Utilizes Meditech scheduling grid.

ESSENTIAL JOB RESPONSIBILITIES:

1. Answers telephone in a timely and professional manner.

+ Schedules all patients for surgical, cath lab, obstetric, anesthesia and endoscopy procedures/office admissions via Meditech.

+ Select accurate insurance carrier plans and informs the patients or physician office Staff of any carrier that is out of network or any carrier that may result in a decrease on benefits.

+ Ensure that any edits performed in the scheduling module are also duplicated in the admissions module.

+ Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time.

2. Work closely with the physician office staff and L&D Supervisor/Manager to ensure that procedures are scheduled accurately.

+ Receive incoming precert mail and ensure that precerts are entered in the scheduling or registration system.

+ Select the correct patient medical record number consistently.

+ Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available.

+ Edit via the scheduling module those departmental calendar changes to ensure that patients are not scheduled when personnel and equipment are not available.

+ Acknowledge, file, and send E-MAILS messages via OUTLOOK.

3. Edit medical accounts to a PRE status.

+ Enter outpatient procedures in the Order Entry System.

+ Pull reservations off printers, keeping clinical reservations filed according to policy. Return surgical reservations to each appropriate scheduler.

+ Work clinical accounts a least 2 days in advance in order for admitting personnel to use reservations for calling patients and checking patient and insurance information.

+ Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.

+ Other duties as assigned including running iatrics on Medicare patients.

4. Communicates clearly and concisely, verbally and in writing.

+ Customer orientation-establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

+ Interpersonal skills-able to work effectively with other employees, patients and external parties.

+ PC skills- demonstrates proficiency in PC applications as required.

+ Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems.

+ Basic skills-able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

**St. David’s HealthCare (https://stdavids.com/)** , which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.