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Summary This position is within the House Security Division (HSD), Office of the Sergeant at Arms (SAA), U.S. House of Representatives. HSD serves as a centralized office to process security clearances, background investigations, and classified document control. HSD also manages the multiple secure facilities to serve Members, Committees, and Leadership. Responsibilities Answer telephones and routes calls to appropriate persons. Performs various administrative assignments. Greets and assists incoming visitors. Requests and records clearance verification information for incoming visitors. Schedules briefings, meetings, and verify clearances of attendees and briefers. Provide an access list, verify identities, and control classified information created or provided for the briefings. Maintains office files, accounts, and supplies. Sets up rooms for briefings. Requirements Conditions of Employment A preemployment drug test is required for positions requiring a security clearance. Employment is contingent upon satisfactorily completing a criminal history records check. Qualifications WORK EXPERIENCE AND EDUCATION: The incumbent must have a bachelor's degree and a minimum of one year of office experience. The incumbent must be able to obtain a Top-Secret security clearance along with SCI access. KNOWLEDGE, SKILLS, AND ABILITES: Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles. Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches. Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments. Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals. Ability to convey ideas and information to different audiences through verbal and written means. Knowledge of different writing techniques for different document types and purposes. Ability to create written documents that are complete, grammatically accurate, and technically sound. Ability to articulate ideas clearly through speech. Values and delivers high quality, professional, responsive, and innovative service to internal and external customers. Builds and maintains effective customer relations that result in satisfaction; holds self and others accountable for quality outcomes. Skill in making sound, well-informed, and objective decisions, taking into consideration the potential impact and implications of the decisions. Ability to commit to action even in uncertain situations. Knowledge of the structure, functions, and dynamics present within the U.S. House of Representatives and SAA. Knowledge of relevant policies and procedures that govern the organization. Knowledge of how the SAA fits within the broader context of Federal agencies and how it contributes to government functioning. Ability to organize work, set priorities, and determine resource requirements. Ability to determine short- or long-term goals and strategies to achieve them. Ability to coordinate with others to accomplish goals. Skill in monitoring progress in relation to desired outcomes. Ability to identify problems; skill in determining accuracy and relevance of information. Ability to use sound judgment to generate and evaluate alternatives, develop effective solutions, and make recommendations. LEADERSHIP: Leadership skills are not a requirement at entry for this position but may be required at a later point to fulfill the duties of the position. SPECIALTY: Specialty skills are not a requirement at entry for this position but may be required at a later point to fulfill the duties of the position. Education Bachelor's degree or equivalent work experience, and a minimum of one year of office experience. Additional Information Work Schedule: Full-time, permanent. Monday - Friday, 8:30 p.m. - 5:00 p.m. Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age. The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be NON-EXEMPT from the overtime provisions of the Fair Labor Standards Act. Title 1 of the Ethics in Government Act of 1978, as amended (5 U.S.C app§ 101 et seq.) requires certain House employees to file Financial Disclosure Statements. For information, please visit http://clerk.house.gov/public\_disc/index.aspx.