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Job Description

The Product Manager is a key leadership role responsible for defining the direction, delivery, and optimization of data products and services across the enterprise. This role ensures data initiatives meet organizational goals, support key decision-making, and deliver measurable value to a variety of stakeholders including clinical, operational, executive, and academic teams. This role acts as a bridge between Revenue Cycle departments and DTP departments, using data-driven insights to resolve issues, optimize workflows, and ensure compliance with regulations and payer rules as well as alignment with the MSHS strategic plan.

Successful Data Product Managers will:

+ Define and drive data-related opportunities in partnership with key stakeholders

+ Translate business and clinical needs into actionable data product strategies

+ Lead delivery of high-quality data pipelines, models, dashboards, and analytics products

+ Act as the connective tissue between data engineering, analytics, and business units

+ Advocate for best practices in data governance, accessibility, transparency, and literacy

Qualifications

Education Requirements

+ Bachelor’s Degree very strongly preferred or combination of education and equivalent experience; Master’s preferred

Experience Requirements

• Six or more years of progressively responsible experience in healthcare analytics or revenue cycle operations. Essential skills include strong analytical, leadership, and communication abilities, as well as proficiency in data analysis, financial management, healthcare coding, and understanding of regulatory requirements.

• Experience with the Epic Clarity and Caboodle Data Models

• Thorough knowledge of project improvement management processes and project management.

• Ability to communicate effectively in both oral and written form. This position requires the ability to interact positively, constructively and effectively with employees, professional staff, community representatives and carriers.

• Ability to work independently with follow-through and handle multiple tasks simultaneously.

• Ability to work collaboratively and promote team building with a culturally diverse staff and patient/family population.

• Must be a motivated individual with a positive and exceptional work ethic.

• Knowledge of modern data tools and methodologies (e.g., SQL, data warehouses, data visualization tools) - Preferred

Computer Skills

+ MS Office Suite: Intermediate

+ Experience with SQL, Tableau, and Productivity tools

General Skills and Competencies

+ Strong verbal and written communication skills, including the ability to synthesize data insights into compelling narratives

+ Strong stakeholder management across clinical, technical, and business units

+ Excellent problem-solving and analytical skills

+ Knowledge of data governance and healthcare compliance considerations

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $132,000.00 - $198,065.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

, 223 - DTP Enterprise Data & Analytics - MSH, Mount Sinai Hospital

Responsibilities

1. Lead multi-disciplinary stakeholder teams in the definition, understanding, and aid with the prioritization of data needs that impact decision-making, operations, and outcomes.

2. Informs the utilization of information system resources and plans, designs, and implements organization wide information systems and technologies as they relate to revenue cycle workflows and strategic goals.

3. In collaboration with Revenue Cycle, develops and refines revenue cycle metrics to identify trends, revenue leaks, and opportunities for improvement.

4. Investigate and resolve complex issues related to billing, claims processing, and data discrepancies.

5. Evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization. Participates in improvement/optimization initiatives.

6. Define and maintain data product roadmaps, aligning with organizational strategy, regulatory requirements, and user feedback.

7. Translate complex healthcare challenges into clear data product requirements and problem statements.

8. Partner with data engineers, analysts, and governance teams to deliver secure, scalable, and high-impact data products.

9. Conduct data discovery sessions and user research to inform product features and improvements.

10. Develop business cases that articulate the value of data portfolios and strategies including improved outcomes, cost efficiencies, or risk mitigation.

11. Manage backlog and project planning to ensure continuous delivery of data solutions.

12. Track KPIs and success criteria to measure impact, adoption, and ROI of data products.

13. Champion data quality, governance, and ethical use of data across the organization.

14. Present to leadership on data products, goals, and strategies.

15. Performs related duties as assigned or requested.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $132000 - $198065 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.