• Account Representative

    AdventHealth (Tampa, FL)


    Our promise to you:

    Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

    All the benefits and perks you need for you and your family:

    + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

    + Paid Time Off from Day One

    + 403-B Retirement Plan

    + 4 Weeks 100% Paid Parental Leave

    + Career Development

    + Whole Person Well-being Resources

    + Mental Health Resources and Support

    + Pet Benefits

    Schedule:

    Full time

    Shift:

    Day (United States of America)

    Address:

    3100 E FLETCHER AVE

    City:

    TAMPA

    State:

    Florida

    Postal Code:

    33613

    Job Description:

    + Works with assigned insurance payers to ensure proper reimbursement on patient accounts and expedite resolution.

    + Processes administrative and technical appeals, requests refunds, and handles reinstatements and rejections of insurance claims.

    + Ensures proper escalation when accounts receivable are not collected in a timely manner.

    + Completes daily account follow-up, maintaining established goals, and notifies Assistant Supervisor of issues preventing achievement of goals.

    + Analyzes daily correspondence, including denials and underpayments, to appropriately resolve issues.

    Knowledge, Skills, and Abilities:

    • Three (3) years of knowledge in HMO PPO/Commercial, Medicare or Medicaid/Government payers or business office setting. [Required]

    • Uses discretion when discussing personnel/patient related issues that are confidential in nature. [Required]

    • Is responsive to ever-changing matrix of hospital needs and acts accordingly. [Required]

    Education:

    • High School Grad or Equiv [Required]

    Field of Study:

    • in healthcare, business administration or related field

    Work Experience:

    • N/A

    Additional Information:

    • N/A

    Licenses and Certifications:

    • N/A

    **Physical Requirements:** _(Please click the link below to view work requirements)_

     

    Physical Requirements - https://tinyurl.com/23km2677

    Pay Range:

    $16.63 - $26.60

     

    _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._

     

    **Category:** Patient Financial Services

    **Organization:** AdventHealth Tampa

    **Schedule:** Full time

    **Shift:** Day

    **Req ID:** 150662122