"Alerted.org

Position Type **Full Time**

Education Level **Bachelor's Degree**

Travel Percentage **Up to 25%**

Category **Nonprofit - Social Services**

Description

**Job Purpose:** This professional position is responsible for providing ongoing supervision and oversight to IRIS Consultants (ICs) working for the IRIS program. The role of the IRIS Regional Supervisor is to provide effective leadership and training to ICs, meet quality measures established by the Department of Health Services (DHS), and carry out the job duties and responsibilities of ICs when needed. The Regional Supervisor assists ICs in honoring self-direction while maintaining the integrity, efficiency, and cost-effectiveness of the IRIS Program.

Essential Job Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

+ Assures accurate and prompt documentation of assessments, ISSPs (Individual Services and Support Plans), Long Term Care Functional Screens, and direct contacts with IRIS participants according to requirements established by DHS.

+ Reviews on-going quality initiatives and monitors the health and safety of participants.

+ Holds regular team meetings with all ICs to monitor IC performance, evaluate on-going health and safety needs of participants and disseminate information.

+ Works effectively with DHS, Income Maintenance (IM) and ICs to ensure all participants maintain financial eligibility for Medicaid and the IRIS program.

+ Provides crisis intervention and is available for emergency contact after business hours.

+ Assures timely reporting of critical incidents, fraud, and abuse situations to DHS.

+ Attends DHS and CFI trainings, statewide conferences, vendor fairs, and community events when needed.

+ Provides IRIS Consultant services to participants in the IRIS program in the absence of consultants when needed.

+ Must have personal vehicle to travel throughout the state to cover cases for IRIS Consultants and to attend and host meetings as required by CFI and DHS.

+ Other duties as assigned.

Supervisory Responsibilities:

+ Performs human resources responsibilities for employees which include onboarding, training, coaching on performance, completes performance reviews and overall employee morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions and terminations. Reviews and approves accurate report of time.

+ Responsible for ensuring that personal actions, and actions of employees supervised, comply with the policies, regulations, and laws applicable to the program funders, contracts, and CFI business.

Qualifications

**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted.)_

**Minimum Required Education** : Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field.

**Minimum Required Experience** : Two years of work experience related to the delivery of social services to the target groups served. Must have demonstrated supervisory and leadership experience.

**Required License – Certification – Registration** : N/A

Issued By Governing Body (if applicable):

**Travel Type** : Up to 25%

**Required Valid Driver’s License:** Valid driver’s license

**Required Auto Insurance** : Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities:

+ Must have a comprehensive knowledge base of the long-term care programs available in Wisconsin.

+ Ability to work independently with minimal supervision and use sound judgment in making independent decisions to effectively address needs and concerns.

+ Ability to demonstrate flexibility and willingness to shift priorities in accordance with daily demands.

+ Ability to effectively communicate thoughts, ideas, and information both orally and in writing.

+ Strong interpersonal skills and ability to effectively interact with people from a variety of different backgrounds and experiences in a professional and courteous manner.

+ Skill and ability to seek solutions using appropriate methodologies. Problem solving ability to apply an appropriate combination of independent thinking, consultation with relevant staff and the collection of facts and data.

+ Comprehensive knowledge of the range of needs of adults living in the community and the disability service providers in the region you serve.

+ Ability to use a laptop computer, cell phone and other mobile equipment to work remotely and from a home-based office.

+ Must be able to communicate with participants, providers, and staff in an effective manner via the telephone, in person, and electronically.

Physical Requirements, Visual Acuity, and Work Conditions:

**Physical Requirements** : Occasionally ascends/ descends stairs at various client residences to complete home visits. The person in this position needs to move about inside the participant’s residence and must be able to make observations of the participant and home environment during home visits.

Must be able to detect smells to address participant health concerns and concerns related to the participant’s home environment.

**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.

**Working Conditions:** Travel outside to conduct home visits that may or may not meet public standards of cleanliness and safety. Regular hours are 8:00am-4:30pm, however it may require some flexibility outside of these hours.