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Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world.

Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences.

A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays.

A caregiver who excels in this role will:

+ Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

+ Respond to patient call lights and make rounds.

+ Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care.

+ Assist with processing patient admissions, transfers and discharges.

+ Assist patients and families with wayfinding and direct them to available resources.

+ Assemble and maintain patient medical records and other documents related to patient care.

+ Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

+ High School Diploma or GED

+ One year of experience in a customer service-related role

+ Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

+ College degree

+ Microsoft Office experience

Physical Requirements:

+ Requires full range of motion, manual and finger dexterity and eye-hand coordination.

+ Requires frequent data entry, standing and walking for extensive periods of time.

+ Requires normal or corrected speech, hearing and vision.

+ Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities