"Alerted.org

Our client, a leader in higher education, is seeking a dedicated and compassionate Financial Aid Call Representative to join their team. As a Financial Aid Call Representative, you will be an essential part of the Financial Aid department supporting students and families through their financial aid journey. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will enable you to thrive in this supportive environment.

**Job Title:** Financial Aid Call Representative-Higher Education

**Location:** New York, NY 10003

**Pay Range:** $28-32hr

Duration 4 months ( January 26** **th** **2026 thru May 8** **th** **2026)

Monday - Friday except holidays, 9:45am - 4:15pm

(6.5 hours minus 1 hour lunch=5.5 hours per day )

What's the Job?

+ Provide phone coverage for the Office of Financial Aid, responding to student and parent inquiries with professionalism and empathy.

+ Assist students and families in navigating NYU's Albert Student Center regarding To Do list items or holds impacting their financial aid and disbursement.

+ Guide families through the federal application process on Studentaid.gov, ensuring they understand each step and requirements.

+ Coordinate with various offices to ensure students receive accurate and timely responses to their financial aid questions.

+ Follow FERPA guidelines to maintain the confidentiality and security of student information, exercising good judgment and discretion at all times.

What's Needed?

+ Strong communication skills with the ability to convey information clearly and professionally.

+ Ability to navigate online platforms and assist others in understanding complex processes.

+ Reliable attendance and punctuality to ensure consistent support for students and families.

+ Willingness to learn and adapt, with a positive attitude towards feedback and training.

+ Commitment to maintaining confidentiality and adhering to privacy regulations.

What's in it for me?

+ Opportunity to contribute to students' educational journeys and success.

+ Comprehensive training provided to support your professional growth.

+ Engaging work environment focused on collaboration and support.

+ Potential for future opportunities within the organization.

+ Work in a meaningful role that makes a difference in students' lives.

Upon completion of waiting period consultants are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.