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Adecco is assisting a local client recruiting for Customer Service Representatives opportunities in Tucker GA.

This onsite Customer Service Representative role supports warehouse‑based in‑home delivery operations by coordinating with driver teams, resolving delivery issues in real time, and assisting customers when escalations occur.

If Customer Service Representatives sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Customer Service Representatives include but are not limited to:

+ Serve as the liaison between customers and driver teams.

+ Maintain continuous phone communication with driver teams during delivery routes.

+ Assist drivers with troubleshooting issues and keeping deliveries on schedule.

+ Track delays, exceptions, and missing updates; escalate to contractors when necessary.

+ Communicate directly with customers when drivers need assistance explaining issues or resolving problems.

+ De‑escalate frustrated members in both English and Spanish and provide clear information.

+ Guide drivers when returning to the warehouse at the end of their shift.

Candidates for Customer Service Representatives must meet the following requirements to be considered:

+ Fluent in both Spanish and English (speaking and understanding).

+ Comfortable handling phone communication throughout the day in a fast‑paced environment.

+ Strong, confident, and calm communicator—able to be firm with driver teams when necessary.

+ Dependable with flexibility around shift schedules and responsibilities.

+ Basic computer proficiency (email, Excel, GPS tracking tools, etc.).

+ Availability to work Fridays and Saturdays; Sundays off guaranteed.

+ Ability to work rotating shifts:

+ 6:00 AM – 2:30 PM

+ 12:00 PM – 8:30 PM

What's in this Customer Service Representatives position for you?

• Pay: $18.5/hr

• Shift: Monday to Saturday 6:00 AM – 2:30 PM or 12:00 PM – 8:30 PM

• Weekly paycheck

• Dedicated Onboarding Specialist & Recruiter

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Customer Service Representatives is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representatives position and other opportunities with Adecco in Tucker GA, apply today!

**Pay Details:** $18.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.