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Description

We are looking for a skilled Pricing Coordinator to join our team in Rolling Meadows, Illinois. In this role, you will play a critical part in handling pricing requests, ensuring compliance with policies, and providing accurate quotes for customers across specific trade lanes. You will also focus on maintaining strong communication with stakeholders and delivering high-quality pricing solutions that meet operational goals. This is a Long-term Contract position offering the opportunity to contribute to continuous improvement initiatives and drive successful outcomes.

Responsibilities:

• Manage and respond to daily pricing requests within assigned deadlines or service level agreements.

• Verify compliance with operational policies, including restrictions on commodities and embargoed countries.

• Document pricing activities thoroughly to ensure clear communication with operations staff.

• Track and report progress toward monthly goals and key performance indicators (KPIs).

• Build relationships with stakeholders within the network to maintain updated pricing for accessorial charges.

• Provide immediate door-to-door pricing solutions when required by customers.

• Collaborate with peers and management to identify and implement best practices for improving pricing processes.

• Analyze trends in pricing activities to enhance win ratios and overall performance.

• Ensure continuous improvement in the quality of pricing services through consistent evaluation and feedback.

• Perform other duties as assigned, contributing to operational excellence.

Requirements

• Proven experience in customer service, pricing coordination, or related roles.

• Strong understanding of operational policies, compliance protocols, and commodity management.

• Ability to work within service level agreements and meet strict deadlines.

• Excellent communication skills for building rapport with stakeholders and colleagues.

• Proficiency in tracking and reporting key performance indicators (KPIs).

• Detail-oriented approach to documenting financial notes and pricing activities.

• Familiarity with quality assurance processes and continuous improvement strategies.

• Capability to analyze data and trends to support decision-making and process enhancements.

The salary range for this position is $19.00 to $22.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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