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Summary

Under general supervision, the Information Systems Engineer is responsible for coordinating projects with management, users, IST staff, and vendors. The Information Systems Engineer serves as a project leader, with overall responsibility for project implementation. Has overall responsibility for all information systems-related activities for specific client departments. Role includes continual analyses of departmental systems with a focus on adding value to all processes.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Design, deploy, and maintain Microsoft 365 and Azure cloud environments, including SSO configurations and deployment.

• Configure and manage Microsoft Intune for device and application management.

• Provide ongoing administration and support for Microsoft infrastructure.

• Deploy and manage business-critical solutions on Windows 10/11 and Windows Server 2019+ platforms.

• Administer enterprise systems, including Active Directory, SQL Server, SharePoint, and third-party applications.

• Deliver advanced (Tier 3) troubleshooting across a wide range of systems and network issues.

• Analyze system operational and performance requirements and recommend/implement solutions to meet those requirements.

• Specify system requirements for information systems to replace current business processes and improve management visibility.

• Perform integration test, acceptance test, and delivery of software tools to end-users in accordance with IST development procedures.

• Identify and manage risks to eliminate unplanned problems and minimize cost.

• Keeps system users and IST Manager informed of progress and updates.

• Document system configuration, software code, and end-user experiences.

• Serves as a secondary information resource for client users, including determination of the most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information for themselves.

• Coordinates the inclusion of other staff and technical resources as necessary.

Travel

CymSTAR maintains multiple office locations in the Tulsa and Broken Arrow area. Our workforce is spread between the two buildings, and hands-on support may require driving to the applicable building to render that assistance. The employee must have reliable transportation and be willing to travel between buildings as needed.

CymSTAR maintains service locations across the United States, and abroad. While remote hands are nearly exclusively utilized to perform work at these locations, there is a possibility that one or more team members may need to visit a remote site.

Travel may be required to attend conferences and training to improve job performance. These are largely elective and will be scheduled at the discretion of the manager.

Expected Hours of Work

A standard 40-hour workweek, Monday to Friday. Flexibility to work overtime and weekends as needed to meet project deadlines and client requirements.

Supervisory Responsibilities

Technical supervision. No administrative supervision responsibilities.

Education and/or Experience

At least 3 years of progressively responsible experience with Microsoft cloud technologies, such as Azure, Active Directory, Intune, SharePoint, Teams, and RDS.

Hands-on experience with virtualization platforms, azure resource management and container management

Solid understanding of networking concepts, including switching, routing, and firewalls.

Experience with Palo Alto firewalls, Cisco ISE switching and Veeam backup solutions is highly desirable.

Strong written and verbal communication skills.

Additional Eligibility Qualifications

Additional requirements such as certifications, industry-specific experience and experience working with certain equipment.

Citizenship

Competency

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Language Skills

Proficiency in speaking, reading and writing in English. Ability to read, analyze and interpret common professional and industry relevant technical literature. Ability to correspond professionally, effectively and efficiently with coworkers, subcontractors, customers, regulatory agencies, or members of the business community in person and in a virtual team environment.

List any additional job requirements.

Mathematical Skills

Ability to comprehend, calculate and apply principles of business math.

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Computer Skills

Solid Technology skills including proficiency with Microsoft Office applications are essential. Experienced and proficient in the use of standard personal computer software tools; including word processors, spreadsheets, presentation graphics, databases, virtual meetings, team collaboration software, project tracking and databases.

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Reasoning Ability

Ability to identify and define problems, gather and analyze relevant data, establish facts, and draw sound, logical conclusions.

List any additional job requirements.

Physical Demands

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting and standing: The ability to remain in a stationary position for part of the time, and to occasionally move around the office.

• Using hands and fingers: Operating a computer, keyboard and telephone, as well as handling or feeling other objects.

• Reaching, stooping and kneeling: Accessing files and other items

• Vision: Close vision for computer work.

• Lifting and carrying: Moving small items and possibly lifting and carrying up to 25 pounds.

• Attendance: Regular, predictable attendance is required.

• Add additional information if the position falls outside of the criteria listed.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

• Intermittent exposure to high noise environment (datacenter, loud server fans, construction area).

• Ability to work in a confined area.

• Ability to sit at a computer terminal for an extended period.

• Add additional information if the position falls outside of the criteria listed.

Other Requirements

• Comply with company policies and procedures and work instructions.

• Follow company standards of professionalism.

• Treat customers and coworkers with respect.

• Be honest and dedicated in your work.

• Follow directions of supervisory and management staff.

• Comply with company quality standards.

• Maintain a professional appearance and comply with any company dress code.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

CymSTAR is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 918-251-8100 or email at [email protected].