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Pool Attendant - Intern Summer
- Hilton (Park City, UT)
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Pool attendants are the front face of our pool operation and report to the Food & Beverage Manager\.PoolAttendantsare passionate about providing the highest levels of guest serviceand take pride in creatingseamless and memorable pool experiences\.Pool Attendantswarmly welcomeguests,ownersand members asthey arrive tothe pool deck,provideanoverview andorientation of facilities,assistancewith seating arrangementsandset up sun loungersand cabanaswith towelsand amenities asrequired, andare responsible forbreaking down and closing the pool deck daily\.Theyare responsible forensuring the highest level of personal accommodations at the pool deck and willrespond to all interactions in an efficient,courteousand professional mannerthat will achievemaximumcustomer engagement andcomply withall Waldorf Astoria policies and procedures\.
Pool attendants will:
Setup and break down pooldeck, side stationsand host stand daily
Have an eye for detailandanticipateguests needs
Provide guests with water andcoordinatedaily amenityserviceincluding but not limited tocoolservice,sunscreen,spritzing,food & beverage offerings, and sunglass cleaning\.
Possess knowledge of food,beverageand cocktailmenu items as well as informationregardingpreparation methods
Assistwith the summer recreation program
Poolattendantsmayassistwithfood & beverageresponsibilities and duties in the absence ofpool serversor due to heavy volumewhen needed
Escort guests where and whenever possible
Clean andmaintainpool area continuously\. Pickup and drop off linens to/from housekeeping
Ensure adequate supply of linen and amenities
Havegood personal presentation and interpersonal skills, anoutgoingpersonalityand a can\-do approach to any task
Have aflexible schedule with the ability to work all shifts,weekendsand holidays
Anticipate guest needs,ascertainsatisfaction, and offer suggestions, and respond urgently and appropriately to guestconcerns and requests
Ensure safety and security is regulated and adhered to by guests, owners,membersand team members
Possessgood communicationskills
Answer telephones according toWaldorf Astoria standards
Ensure cleanliness of pool house restrooms
Maintain a clean,neatand organized workenvironment
Work harmoniously and professionally with co\-workers, supervisors, and outside contacts
PossessCPR/First Aid skills/certification
Mayassistwith set\-up and breakdown of banquet events
Perform other tasks or projects as assigned by management\.
Experience:
Previous customer service experienceisrequired, preferably in a luxury environment\.
Skills & Abilities:
Customer service oriented, attention to detail, ability tomaintainan organized workspace,maintainprofessionalism and composure in a high\-paced, high\-volume environment\.
Key Competencies:
Consistentlydemonstratesthe following team member behaviors:
Caring,compassionateand confident
Aware and present
Honest, reliable and a committed team player
Strong problem resolution skills
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Pool Attendant \- Intern Summer 2026_
**Location:** _null_
**Requisition ID:** _HOT0C9AF_
EOE/AA/Disabled/Veterans
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