• Patient Access Representative

    TEKsystems (Lebanon, NH)


     

    We are seeking a detail‑oriented Patient Access Representative to join our onsite team. In this role, you will serve as the first point of contact for patients, delivering exceptional customer service while ensuring accurate registration, insurance verification, scheduling, and financial communication. This position is ideal for someone who thrives in a fast‑paced environment, communicates clearly, and enjoys helping patients navigate their healthcare journey.

    Responsibilities:

    Deliver Exceptional Service

     

    + Greet patients according to Conifer Standards of Care and provide world‑class customer service.

    + Complete full and accurate registration at the time of service.

     

    Ensure Accurate Documentation

     

    + Explain and obtain all required hospital and legal forms (Advance Directives, Consent for Treatment, Medicare notices).

    + Document and store forms in compliance with hospital and regulatory requirements.

     

    Manage Patient Information

     

    + Scan, organize, and maintain Protected Health Information (PHI).

    + Prepare patient packets for upcoming visits to ensure readiness and efficiency.

     

    Support Scheduling Needs

     

    + Assist with scheduling diagnostic procedures and post‑discharge appointments.

    + Enter scheduling information into the system and communicate clear appointment instructions.

     

    Educate & Assist with Financials

     

    + Explain patient financial responsibilities and use compliant collection techniques before, during, and after service.

     

    Handle Payments Securely

     

    + Process payments and complete cash reconciliation in accordance with hospital financial policies.

     

    Verify Coverage & Obtain Authorizations

     

    + Confirm insurance eligibility, benefits, and coverage.

    + Complete financial clearance requirements and obtain authorizations for scheduled and unscheduled services.

    + Notify payors promptly of inpatient admissions.

     

    Skills & Qualifications

     

    + Minimum 35 wpm typing speed.

    + Working knowledge of PC/CRT/printer systems.

    + Understanding of hospital operations preferred.

    + Strong customer service experience

    + Ability to perform in a fast‑paced environment.

    + Clear oral and written communication skills.

    + Completion of a Medical Terminology course required.

    + Understanding of Third Party Payor requirements preferred.

    + Familiarity with compliance standards preferred.

    + Ability to perform essential duties in at least two Patient Access service areas, including ED.

    + Ability to use professional negotiation techniques to collect patient balances.

    + Strong relationship‑building and collaboration skills.

    + Proficiency interpreting physician orders, medical terminology, and insurance cards while upholding Conifer Standards of Care.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Lebanon, NH.

    Pay and Benefits

    The pay range for this position is $17.89 - $22.30/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Lebanon,NH.

     

    Application Deadline

     

    This position is anticipated to close on Feb 2, 2026.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.