"Alerted.org

Consultant Claims - CH08CE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

As a Claim Consultant for Complex Liability Solutions in the Hartford Global Specialty (HGS) Liability Major Case Unit, you will be responsible for handling a caseload of bodily injury and non-bodily injury claims at varying levels of complexity. Many of our CLS insureds have self-insured retentions (“SIRs”) handled by outside TPAs, so you will also provide oversight to third-party administrators. In addition, you will be responsible for supporting CLS underwriters and account managers in sales activities on new and renewal business and addressing inquiries from agents and policyholders, at all times providing superior customer service.

Responsibilities include, but are not limited, to:

+ Making coverage determinations and communicating written position(s) to insureds and other required parties;

+ Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment;

+ Presenting cases to management for expense or indemnity reserve authority above established authority levels;

+ Developing and implementing resolution strategies to achieve high quality outcomes;

+ Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;

+ Providing periodic claims reviews for individual insureds on an as-needed basis;

+ Attending trials and mediations as necessary;

+ Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives;

+ Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.;

+ Work closely with TPAs to address time limit demands, evaluate extra contractual exposure evaluations and other issues of complexity;

+ Partnering with CLS underwriters to effectively communicate the value of the CLS claims model to prospective insureds, agents and brokers;

+ Providing support to the CLS business unit to explain, evaluate and address claim trends and developments for both prospective and current insureds; and

+ Act as liaison between CLS and various third-party administrators, as well as internal departments including, billing, reinsurance accounting, finance and actuarial.

Qualifications:

+ Bachelor’s degree preferred

+ Minimum of five plus years handling General Liability litigated coverage and liability matters

+ High level of discipline; results-oriented; and able to focus on bottom line results

+ Superior analytical ability and organizational skills

+ Excellent oral and written communication skills

+ Excellent strategic thinking ability and task execution skills

+ Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws

+ Full command of issues and medicals relative to high value bodily injury claims

+ Ability to analyze coverage and liability issues

+ Ability to communicate thoughts clearly and concisely, and to influence and persuade others

+ Superior interpersonal skills and strong team player

+ Ability to exceed expectations and influence others to do the same

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, Lake Mary, FL, San Antonio, TX, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$84,800 - $127,200

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us (https://www.thehartford.com/about-us) | Our Culture (https://www.thehartford.com/about-us/corporate-culture) | What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees) | Perks & Benefits (https://www.thehartford.com/careers/benefits)

Every day, a day to do right.

Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do.

Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?

That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

About Us (https://www.thehartford.com/about-us)

Our Culture

What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees)

Perks & Benefits

Legal Notice (https://www.thehartford.com/legal-notice)

Accessibility Statement Producer Compensation (https://www.thehartford.com/producer-compensation)

EEO

Privacy Policy (https://www.thehartford.com/online-privacy-policy)

California Privacy Policy

Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)

International Privacy Policy

Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)

Unincorporated Areas of LA County, CA (Applicant Information)

MA Applicant Notice (https://www.thehartford.com/ma-lie-detector)

Hartford India Prospective Personnel Privacy Notice