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Description We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This contract-to-permanent position is ideal for professionals who excel in managing account portfolios, resolving past due balances, and maintaining strong customer relationships. If you have a passion for problem-solving and a proactive approach to collections, we encourage you to apply.

Responsibilities:

• Communicate with customers to address and resolve overdue accounts through negotiation and payment arrangements.

• Perform skip tracing to locate customers and ensure timely recovery of overdue balances.

• Prepare and maintain detailed collection correspondence, ensuring accurate documentation of account status.

• Facilitate work-out arrangements to assist customers in resolving their financial obligations.

• Generate monthly reports on delinquency status and portfolio performance.

• Support billing collection processes and manage write-offs as necessary.

• Utilize tools such as Salesforce, Excel, and Word to streamline collection tasks.

• Collaborate with team members to enhance collection strategies and improve recovery rates.

• Ensure compliance with commercial lending and leasing protocols in all collection activities. Requirements • At least 1-2 years of experience in collections or a related field.

• Proficiency in Microsoft Office applications, particularly Excel and Word.

• Strong organizational skills and the ability to manage multiple tasks effectively.

• Excellent communication and negotiation abilities to handle customer interactions.

• Familiarity with collection processes, including commercial and consumer collections.

• Experience working with Salesforce or similar platforms.

• A positive attitude and the ability to work collaboratively within a team.

• Knowledge of credit and billing collection practices.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .