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Developmental Services Case Manager

Hybrid

Recruitment # 260114-5660FP-001

Location Cheshire, CT Danbury, CT East Hartford, CT Hartford, CT New Haven, CT Newington, CT Norwalk, CT Norwich, CT Putnam, CT Southbury, CT Stratford, CT Torrington, CT Wallingford, CT Waterbury, CT Windham, CT

Date Opened 1/20/2026 12:00:00 AM

Salary $82,249 - $111,370/year

Job Type Open to the Public

Close Date 1/27/2026 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

Are you passionate about helping individuals with disabilities? If so, we encourage you to consider the Developmental Services Case Manager position below!

The State of Connecticut (https://portal.ct.gov/) , Department of Developmental Services (DDS (https://portal.ct.gov/dds?language=en\_US) ) is seeking dedicated and dynamic Developmental Services Case Managers (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=5660FP&R1=&R3=) to join our team. These outstan ding opportunities offers the chance to work with individuals and families to build and implement personalized plans that promote independence and improve quality of life. Our ideal candidate is exceptionally skilled in resource identification, conflict resolution, and person-centered planning.

Work Locations

+ North Region: East Hartford, Hartford, Newington, Putnam, Windham (Willimantic)

+ South Region: New Haven, Norwich, Wallingford

+ West Region: Cheshire, Danbury, Norwalk, Southbury, Stratford, Torrington, Waterbury

Position Highlights:

+ Permanent DDS employees in the classification of DS Case Manager should not apply; transfers within DDS will be handled through the agency lateral transfer process.

+ Candidates hired from this posting may be initially provided with a temporary assignment; the permanent assignment will be determined within the first six months of employment.

+ Full-time | Hybrid

+ 1 st Shift | 40 Hours per week

+ Monday - Friday | 8:00 am – 4:30 pm

+ Flexibility required to meet agency needs

+ Hybrid schedule available after completing a 6-month working test period

What we can offer you:

+ View our State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!

+ Professional growth and paid professional development opportunities.

+ A healthy work-life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees!

+ The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) for more info rmation.

Our Mission:

The mission of DDS is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit (https://jobapscloud.com/CT/jobs/?b=KIT) for additional support throughout the recruitment process.

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or ( [email protected] )

BEFORE YOU APPLY:

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan Ives at [email protected] .

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departments of Developmental Services and Social Services this class is accountable for independently performing a full range of tasks in providing case management services for persons with an intellectual disability and their families to ensure the delivery of appropriate medical, educational/vocational, social, residential and other services and conformance with Federal Medicaid Waiver Reimbursement Program regulations and with federal regulations when specifically assigned.

EXAMPLES OF DUTIES

+ Performs activities related to individual services plans for conformity with federal and/or agency standards;

+ Coordinates and monitors the delivery of waivered services to ensure the federal requirements for reimbursement are met and maintained and monitors completion of appropriate documentation;

+ Develops social service evaluations and service recommendations;

+ Oversees and supports continuity of care and waiver benefits;

+ Monitors development and ensures maintenance of individual files including required documentation;

+ Provides information and support to individuals and families in obtaining and maintaining social services benefits to ensure continued waiver eligibility;

+ Provides guidance and support to individual and/or family members in locating appropriate providers in the community;

+ Convenes, chairs and facilitates interdisciplinary/planning support team meetings to develop, review and/or modify individual service plans;

+ Coordinates integration of day program, residential, medical and other services provided to each individual and ensures service delivery;

+ Assists with identifying the need for evaluations, scheduling of evaluations and monitors completion;

+ Acts as liaison and provides technical assistance to service providers and monitors compliance with departmental and waiver policies and procedures;

+ Maintains regular contact and provides supportive guidance to assigned individuals and their families;

+ Gives information to individuals and/or call-in’s, guardians and families regarding their legal rights, departmental policies and procedures, services provided and encourages participation in service planning process;

+ Schedules program reviews and monitors implementation of specific program recommendations;

+ Ensures that legal and financial documents are completed in a timely manner;

+ Informs appropriate supervisor and regional administrative staff when services are not or cannot be provided;

+ Assists with responses to ICF surveys, inspections and IPR/UR as required;

+ May review individual service plans for conformity to federal regulations;

+ May coordinate the development and assist with the implementation of Plans of Correction;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Considerable knowledge of services available to individuals with an intellectual disability;

+ Knowledge of

+ residential programs for persons with an intellectual disability;

+ interdisciplinary approach to program planning;

+ intellectual disability, causes and treatment;

+ Considerable skill in facilitating positive group process;

+ Skills

+ interpersonal skills;

+ oral and written communication skills;

+ Considerable ability to understand and translate clinical findings and recommendations into program activities and develop realistic program objectives;

+ Ability to

+ collect and analyze large amounts of information;

+ utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

The General Experience is defined as one of the following:

+ A Bachelor’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation.

OR

+ A Master’s degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) as set forth in federal regulations and interpretive guidelines and one (1) year of professional experience involving responsibility for developing, implementing and evaluating individualized programs for individuals with an intellectual disability in the areas of behavior, education and rehabilitation.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.

PREFERRED QUALIFICATIONS

+ Experience leading meetings and utilizing conflict resolution skills.

+ Experience working with the concepts of Person-Centered Planning, as well as translating clinical assessment tools and programmatic findings into realistic and measurable objectives.

+ Experience utilizing critical decision-making involving individual’s health and safety.

+ Experience supporting the principals of self-determination and self- advocacy for people with intellectual and developmental disabilities.

+ Experience with problem solving and developing creative solutions while working independently.

+ Experience with working with Microsoft Office 365, including Excel, Word, Outlook and Teams.

+ Experience with organizing and concisely providing information to others using verbal and written communication skills.

+ Experience with planning, calculating and arranging financial resources to meet the needs of served individuals while ensuring compliance with budgetary constraints.

+ Experience with explaining complex service systems to peers, families or people with disabilities from various socio-economic and cultural backgrounds.

+ Experience directly supporting individuals with Intellectual and Developmental Disabilities.

+ Experience identifying and coordinating needed resources and supports for individuals with Intellectual and Developmental Disabilities.

SPECIAL REQUIREMENTS

+ Incumbents in this class must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by federal regulations.

+ Incumbents in this class may be required to possess fluency in a foreign language or sign language for designated positions.

+ Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

+ Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online