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Job Description

The Java Application Support Lead plays a key role in designing, developing, testing, and supporting enterprise applications. This position partners closely with client delivery, development, and support teams to resolve issues, deliver enhancements, and ensure reliable system operations.

This role also supports the growth of others through coaching, code and quality reviews, and knowledge sharing. The ideal candidate brings deep technical expertise along with curiosity, learning agility, and a team-first mindset that values collaboration and collective success.

RESPONSIBILITIES

+ Works closely with development and support groups to develop, plan, and implement system enhancements and upgrades.

+ Demonstrates solid problem-solving techniques across multiple areas of technology and operational models. Resolves issues with wide impacts. Coaches others to build problem-solving skills.

+ Gathers and analyzes business needs and requirements. Associate is able to provide/suggest multiple solutions within and outside the associate's area of expertise to meet needs.

+ Facilitates outage restoration calls to access application impact, notify the business, and restore system issues. Associate will also be held responsible to document issue summary, provide root cause analysis, and implement remediation actions.

+ Produces solid technical documentation and seeks and incorporates feedback where appropriate. Associate coaches others in writing technical documents.

+ Interprets and executes the project management methodology. The support lead coaches others to understand and execute the project management methodology.

+ Leads client environment and systems requirement meetings to elicit and understand the client's needs/requirements and identify issues to complete the scoping.

+ Configures the application to support requirements and design.

+ Take a strong lead in working with the client throughout the life of a project or issue.

+ Evaluates and synthesizes predictions for growth. For example, evaluates new hardware and software to determine its need and cost vs. benefit and/or application in the existing system.

+ Reviews applications for continuous improvement, analyzing applications for efficiencies and areas of improvement.

REQUIREMENTS

+ Minimum 4 years of Java with at least 2 years in Application Support experience.

+ Experience with API's, AWS and Cloud-based Saas Platforms.

+ Experience with New Relic Monitoring

+ Have experience in gathering customer requirements and translating into business needs.

+ Server knowledge and Application Support.

+ Quadient and Groovy knowledge

+ Be highly organized, able to multi-task and prioritize effectively in a fast-paced environment.

+ Have solid experience of Agile software methodologies and the Software Development Lifecycle.

+ Significant experience in two or more of the following core technology areas Java /J2EE, Spring, Spring Boot.

+ Knowledge of data formats, including JSON, XML, XSLT, and CSV.

+ Knowledge of RESTful frameworks with focus on API development and support (preferred).

+ Ability to use and manage GIT repositories.

+ Experience working with continuous integration and development pipeline tools such as Jenkins, Jira, and Artifactory.

+ System integration using synchronous and asynchronous protocols including SOAP, REST, IBM MQ, JMS, Kafka, or other technology.

+ Microservices concepts and frameworks.

+ Database concepts, database design and data modeling (Relational and NoSQL database).

+ Demonstrated experience with Spring and Spring boot, docker.

+ Experience with Relational databases such as Postgres and DB2.

+ Experience working with Linux/Unix and Docker Containers.

+ Associate interprets and executes the project management methodology. Associate coaches others to understand and execute the project management methodology.

+ Lead client environment and systems requirement meetings to elicit and understand the client's needs/requirements and identify issues to complete the scoping.

+ Configure the application to support requirements and design.

+ Take a strong lead in working with the client throughout the life of a project or issue.

+ Evaluates and synthesizes predictions for growth. For example, evaluates new hardware and software to determine its need and cost vs. benefit and/or application in the existing system.

+ Reviews applications for continuous improvement, analyzing applications for efficiencies and areas of improvement.

+ Bachelor’s Degree in a technical field or relevant business experience

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: **SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.** You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

\#Li-remote

P&T 2026

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

95,000.00 USD

Maximum :

120,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight (https://leplb0920.upoint.ap.alight.com/ah-angular-afirst-web/#/web/alight/cp/wellbeing\_and\_benefits\_selector\_page)

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.