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Are you E.P.I.C?!

Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at HSS where we are passionate about healthcare and provide seamless services to our clients and colleagues.

Step into a role that blends analytical precision with purpose. As an Accounts Receivable Analyst, you’ll be the problem-solver behind the numbers — digging into data, tackling denials, resolving billing challenges, and uncovering trends that shape reimbursement outcomes.

This developmental role offers a hands-on introduction to AR follow-up while giving you opportunities to explore reporting, trend analysis, and process improvement. You’ll research claims, collaborate across departments, and work closely with leadership to identify and fix recurring issues that impact payer performance and operational efficiency.

If you’re ready to grow your career in a supportive, fast-paced environment where your insights make a real difference, we’d love to have you on the HSS team!

About the Position

+ Assist in identifying recurring denial reasons, billing errors, and payer-related issues, and report trends to leadership.

+ Work assigned AR and denial worklists to resolve unpaid, underpaid, or incorrectly processed claims.

+ Research claim status, billing details, and authorization information across multiple systems and payer portals.

+ Flag upstream process gaps and provide feedback to appropriate teams when patterns or errors are identified.

+ Work escalated and complex denials, underpayments, and billing issues requiring advanced research and follow-up.

+ Review claim history, billing data, and authorization details to determine appropriate corrective action.

+ Run standard reports and track outcomes using spreadsheets or internal tracking tools.

+ Support senior AR or leadership staff with special projects related to denial reduction and AR cleanup

+ Submit corrected claims, documentation, and appeals as needed.

What We’re Looking For

+ Strong attention to detail and accuracy in handling financial transactions.

+ Proficient in Microsoft Office Suite (Excel, Word, Outlook)

+ Good organizational skills with the ability to prioritize tasks and manage time effectively.

+ Excellent written and verbal communication skills.

+ Ability to handle sensitive information with confidentiality and integrity.

+ Basic understanding of third-party health insurance reimbursement processes.

+ Ability to analyze information and identify discrepancies or trends

+ Ability to adapt to changing environments and work collaboratively with others.

+ Comfortable working with data, numbers, and documentation

+ Ability to work both independently and as part of a team

Qualifications for Success

+ Associates degree required, bachelor’s degree strongly preferred.

+ One year of experience in accounts receivable, billing, or a related administrative role preferred, but not required.

+ Equivalent combinations of education, experience, and demonstrated skills will be considered.

+ Comfort with technology, ability to learn new software applications, and adaptability in a fast-changing environment are key success factors in this role.

What You Get - Benefits That Go Beyond the Basics:

+ Medical, Dental, and Vision insurance to keep you and your family well.

+ 401K with 3% company contribution after one year and 1,000 hours worked

+ Generous PTO, Vacation and 9 Paid Holidays

+ Short Term Disability (optional) and Company-Paid Long-Term Disability

+ Free Confidential Employee Assistance Program

+ Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs

+ Join an organization that values giving back through community programs

Compensation

+ $18.00 - $23.00, per hour dependent on experience

Location

+ Wheatfield, NY