• AV Conferencing Engineer - Onsite

    Cognizant (New York, NY)


    AV Conferencing Engineer

    Experience: 10+ years

    **Location:** New York - NY (5 days work from Office)

     

    Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

    Responsibilities

    Design and configure AV systems including microphones, speakers, cameras, displays, and control systems

     

    Ensure compatibility with IT infrastructure and networking standards

     

    Prepare documentation for AV layouts, wiring diagrams, and system configurations

     

    Install and commission AV hardware and software in conference rooms and collaboration spaces. - Configure codecs, video endpoints, and control hubs (Cisco Control Hub, Poly Lens)

     

    Perform device resets and firmware updates as needed

     

    Provide real-time technical support for video conferencing sessions and live events

     

    Maintain hotline support for AV-related incidents and ServiceNow requests

     

    Troubleshoot hardware / software conflicts, connectivity issues, and audio/video quality problems

     

    Conduct routine health checks on AV systems, including testing microphones, cameras, and displays

     

    Monitor system performance and apply patches/upgrades following change management processes

     

    Support high-profile meetings and webinars by managing AV setups and providing dry runs

     

    Operate in-house and portable AV systems during live events

     

    Maintain AV inventory and update user guides and SOPs

     

    Ensure compliance with organizational security and operational standards

     

    Develop and maintain documentation for IT processes and procedures to facilitate knowledge sharing

     

    Engage with stakeholders to understand their needs and provide tailored IT solutions

     

    Monitor system performance and implement improvements to enhance efficiency and reliability

     

    Stay updated with the latest technology trends to drive innovation and continuous improvement

    Required Skills

    Audio Conferencing

     

    Video Conferencing

     

    MS Teams Collaboration Suite

     

    Zooms Collaboration Suite

     

    Customer Interfacing Skills

     

    AV Hardware’s Troubleshooting

     

    ITIL Framework

     

    Configuration & Setup of AV Infra

     

    (Microphones, Speakers, Cameras, Displays, & Control systems)

     

    Applications will be accepted until 2/6/2026

     

    The annual salary for this position is between $49,001 – $92,500 depending on experience and other qualifications of the successful candidate.

     

    This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

    Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    • Medical/Dental/Vision/Life Insurance

    • Paid holidays plus Paid Time Off

    • 401(k) plan and contribution

    • Long-term/Short-term Disability

    • Paid Parental Leave

    • Employee Stock Purchase Plan

     

    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.