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Required Education/Experience

+ Bachelor's Degree and 5 years or

+ Master's Degree and 3 years or

Relevant Work Experience

+ Must possess strong oral and written communication skills and can effectively interact with customers, support staff, contractors, regulatory agencies, and various levels of management, required. Required

+ Demonstrated Customer Service experience and ability to build and maintain effective internal and external stakeholder partnerships, required. Required

+ Proficiency working with Microsoft Office platforms including Word, Excel, PowerPoint, and Teams, required. Required

+ Must have excellent organizational skills and ability to successfully complete multiple tasks without compromising quality or timelines, required. Required

+ Experience working in a regulated industry, including Utilities, required. Required

+ Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Ability to interpret and apply laws, policies, and procedures.Required Required

+ Experience supervising staff and leading teams, required. Required

+ Knowledge and experience working with governmental agencies, including Municipalities, the Department of Transportation (DOT) or similar Municipal or State agencies, preferred. Preferred

+ Experience using Oracle platforms, CworX Maximo ROPES. Agile with learning new systems, preferred. Preferred

+ Familiar with data analysis and reporting, preferred. Preferred

+ Project Coordination, Stakeholder Management, Operations Management, Construction Management, Permit management or related experience, preferred Preferred

Skills and Abilities

+ Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

+ Effective interpersonal skills

+ Strong written and verbal communication skills

+ Ability to simultaneously handle multiple priorities

Physical Demands

+ Sit or stand to answer a phone for the duration of the workday

+ Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

+ Possess manual dexterity and the ability to use hands for the duration of the workday

+ Ability to read small print and symbols

Additional Physical Demands

+ The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]