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Administrative Technician

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Administrative Technician

Salary

$45,444.51 - $76,135.40 Annually

Location

VA 23513, VA

Job Type

Permanent Full-time

Job Number

13734

Department

Community Services Board

Opening Date

01/20/2026

Closing Date

1/30/2026 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.

The NCSB is seeking an Administrative Technician who will serve as the principal administrative support staff for Community Integration (Reinvestment Project and DBHDS State Facilities) Programs. The Administrative Technician will perform a variety of administrative duties.

Department Hiring Salary Range: $45,444-$52,148

Essential Functions

Essential functions include but are not limited to:

+ Establishes administrative/clerical procedures Reinvestment Project and DBHDS State facilities. Facilitates and monitors workflow related to correspondence and the processing of documents.

+ Establishes and maintains logs and records transactions. Reviews expenditures for accuracy and conformance with established guideline/standards; researches concerns and reports discrepancies to supervisor.

+ Prepares payment vouchers and processes Invoices for payment.

+ Order, monitors and restocks office supplies.

+ Prepares monthly breakdown of expenditures by funding category and budget spreadsheet.

+ Assists staff in problem solving issues with office equipment, including computer, software, printers, etc.

+ Coordinates maintenance work orders for staff as needed.

+ Organizes and maintains a filing system in order to provide ready access to information for the Reinvestment Project and DBHDS State facilities.

+ Ensures all Reinvestment Project and DBHDS State facilities data is categorized and disseminated to all parties as needed.

+ Prepares department reports as needed by administration and other departments of the CSB for the Reinvestment Project office and DBHDS State Facilities.

+ Ensures daily census is up to date and accurate for Case Managers.

+ Receives, sorts, stamps and distributes mail and other documents.

+ Serves as receptionist by greeting clients/visitors and receives and handles telephone and walk-in inquirers from the public in the absence of the receptionist.

+ Composes and sends correspondence, form letters and reports on general matters.

+ Distributes reports, facsimiles and other correspondence necessary to ensure the proper functioning of the Reinvestment Project and DBHDS State facilities

+ Other duties as assigned.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Two years clerical experience.

Additional Information & Requirements

+ Valid Driver's License may be required depending on assignment.

Working Hours: Monday-Friday 8:30 am — 5:00 pm

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

03

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

04

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

05

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

06

Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)

+ Yes

+ No

07

Do you possess two years of clerical experience?

+ Yes

+ No

08

Can you type at least 40 wpm?

+ Yes

+ No

09

Do you have experience working with computers and common software applications?

+ Yes

+ No

10

Do you have a valid driver's license?

+ Yes

+ No

11

Please provide the name, email address, and phone number of your current or most recent supervisor

12

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

13

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

+ Yes

+ No

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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