- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …planning and constructing test scripts using quality processes and methodologies for Accenture or its clients. + Develop, update, and maintain quality testing ... standards and procedures. + Develop, update, and maintain quality testing standards and procedures, including issue management and escalation. + Optimize processes and methods to deliver quality work. Test Planning and Strategy: + Develop end-to-end testing… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Diagnosing and resolving problems in response to customer reported incidents + Planning and analysis of work processes + Researching and reporting trends and ... This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing technical support and maintenance of production and development systems and software products (both… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …do I need?** + High school diploma or GED. + Customer Service experience - 2 or more years + Must be a US Citizen or Authorized to work in the US (if not a citizen) ... and a resident of the US for at least 3 years within the last 5 years. + Fluent in speaking, reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of MS Office including Word, Excel and Outlook + Able… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + 8-15 years of ... overall experience in information technology, systems administration or other IT related field to include: 5+ years of experience providing operations and maintenance support, including experience identifying/resolving performance issues in a UNIX Environment… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 2-5 years of experience with programming or web ... Conceives, designs, and tests logical structure to meet program requirements. Writes programs according to specifications provided. Builds, deploys and maintains programs, Web Site pages and applications. Develops and improves site navigation and applications.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Bachelor's Degree in a related field; Master's Degree preferred + Industry leading certification for technical expertise preferred + 12+ years of experience in a ... technical field **Other Job Specific Skills** + Previous Federal Government experience. + Excellent written and verbal communication skills. + Strong ability to foster collaborative work in dynamic team environment. + Ability to communicate clearly with all… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …(Bullets):** + Lead, mentor, and guide a team of data engineers in best practices for data pipeline development, data modeling, and infrastructure management. Provide ... technical oversight and ensure adherence to architectural standards. + Drive the design and implementation of highly scalable, reliable, and efficient data architectures, including data lakes, data warehouses, and streaming platforms. Define technical roadmaps… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred ... Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Bachelor's degree in Business, Information Technology, Human Resources, or a related field, or equivalent work experience. + In-depth knowledge of UKG WFM modules, ... such as scheduling, time and attendance, labor forecasting, and workforce optimization. + Proven success in implementing UKG WFM systems and providing client-facing consulting services. + 12+ years of relevant overall experience of which 5+ years of experience… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Provide front line support for IT systems and software, fielding telephone calls, voicemails, emails, and portal requests. + Attempt incident resolution using ... industry knowledge and provided Knowledge Articles. Solve technical issues or escalate in a professional and timely manner, bringing in other subject matter experts as required. + Enter IT incident descriptions and troubleshoot the issue sufficiently to… more