- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales ... needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer +… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ... needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best options for the customer. +… more
- Champion Home Builders Inc. (Victoria, TX)
- …Closing + Conduct Display Center Tours + Understanding Client Needs + Generate Lead Pipeline Through Social Media & Networks + Follow and Manage Sales Process + ... Insurance and more_ **New Home Sales - Homebuilder Sales Agent , Bilingual-Spanish** **Opportunities:** + Are you a natural leader...link to the survey. Click the link below to access the survey. This is not a pass-or-fail survey.… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Access Center Educator position is responsible for supporting the delivery of orientation, training, and competency development ... operational goals and patient care standards. Provides feedback to lead on any discrepancies in the material. + Evaluates...experience working with EPIC Cadence in a practice or Access Center environment + Experience with Automated… more
- Mass Markets (Killeen, TX)
- …Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and continuous improvement ... Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You'll ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
- Kyndryl (Austin, TX)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... and a brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible… more
- Mass Markets (TX)
- …for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards are met, agents ... excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
- Pearl Interactive Network (El Paso, TX)
- Do you lead with empathy, drive performance with purpose, and bring out the best in your teams? **Pearl Interactive Network** is seeking accomplished **Call ... Center Supervisors (CCSs)** to join our **Talent Community** in...speed.cloudflare.com to verify before you apply.** 2. Ethernet cable access . Wi-Fi-only connectivity is prohibited. 3. Private and secure… more