- Mass Markets (Killeen, TX)
- …to the success of a globally expanding, industry-leading organization. As a day shiftCall Center Agent , you will be either dedicated to a specific project or ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales ... needed + Accurately document and process customer claims in appropriate systems + Lead fact-finding discussions to determine the best options for the customer +… more
- Olsson (Austin, TX)
- Senior Commissioning Agent - Data Center (Travel Required) Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - ... of Pre Functional and Functional Commissioning + Ability to lead projects and self-starter to take on a variety...how we use it in connection with your general access and use of our website, please review our… more
- Mass Markets (Killeen, TX)
- …Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and continuous improvement ... services companies in the USA, with a strong call center footprint and operations that extend across multiple countries....Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement… more
- Mass Markets (Killeen, TX)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ... to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success… more
- CVS Health (Austin, TX)
- …the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In this role, you will ... lead and collaborate closely with IT and business partners...These solutions will span a wide range of contact center and operations support functions, with a focus on… more
- USAA (San Antonio, TX)
- …is not available for this position.** **What you'll do:** * "GenAI for Contact Center Enablement" Strategy: Define and lead the product vision, strategy, and ... dedicated **Director, Digital/Technical Product Management for Omni Enablement** , you will lead teams of Digital or Technical Product Managers responsible for the… more
- Molina Healthcare (TX)
- …+ Lead the **design and deployment of AI-enabled contact center capabilities** , including conversational AI, intelligent routing, predictive analytics, and ... that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers,… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …The Associate Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating model and overseeing ... the Medical Excellence & Operations Vendor and Contracts Management Lead and directly manages the Manager, HCP Engagement ...the HCP Engagement CoE, acting as the primary change agent to transform the fragmented HCP engagement process into… more
- Texas A&M University System (College Station, TX)
- …College Station, Texas Job Type Staff Job Description What We Want The Center for Teaching Excellence (CTE) is seeking an Executive Director who is passionate ... and understands the connection between them. This person will lead a CTE that is responsible for several aspects...of organizational culture and ability to be a change agent and advocate of excellence in teaching and learning.… more
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