- Rubrik (Seattle, WA)
- …while driving a culture of automation, reliability, and security. This is an opportunity to lead a highly technical team at the center of Rubrik's AI strategy, ... **About the Team & Role:** We're building Rubrik Agent Cloud, the enterprise platform to monitor, govern,...**Engineering Manager for the Cloud Platform team** , you'll lead the engineers responsible for designing and operating the… more
- CVS Health (Olympia, WA)
- …the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In this role, you will ... lead and collaborate closely with IT and business partners...These solutions will span a wide range of contact center and operations support functions, with a focus on… more
- Molina Healthcare (Vancouver, WA)
- …+ Lead the **design and deployment of AI-enabled contact center capabilities** , including conversational AI, intelligent routing, predictive analytics, and ... that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers,… more
- Stantec (Seattle, WA)
- …as a QC reviewer on specific projects. Technical Leadership - Serves as a Lead Commissioning Agent and internal technical expert on assigned projects. - Reviews ... of the Stantec commissioning team, helping to grow and lead the existing commissioning practice in the US West...plans for the commissioning practice and align with Business Center and regional Buildings group goals and strategies and… more
- Otsuka America Pharmaceutical Inc. (Olympia, WA)
- …The Associate Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating model and overseeing ... the Medical Excellence & Operations Vendor and Contracts Management Lead and directly manages the Manager, HCP Engagement ...the HCP Engagement CoE, acting as the primary change agent to transform the fragmented HCP engagement process into… more
- Grant Thornton (Bellevue, WA)
- …the business to improve speed, accuracy, and decision-making. + Lead growth initiatives across a multi-competency Advisory portfolio-including strategy, ... oversee Advisory's delivery mix model, integrating firm talent, offshore center capabilities, automation platforms, and independent contractor ecosystems to create… more
- Cardinal Health (Olympia, WA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to… more
- Qualtrics (Seattle, WA)
- …as FedRAMP, ISO42001, GDPR, HIPAA, and PCI. Within this platform, you will lead a team responsible for the architecture, development, and operation of core reusable ... services that process billions of requests weekly across Qualtrics. You will also lead projects and collaborate with ML practitioners and senior engineers to shape… more
- Coinbase (Olympia, WA)
- …fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for ... email, or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and… more
- Coinbase (Olympia, WA)
- …is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for ... email, or voice support lines accessible through our Help Center ([https://help.coinbase.com](https://help.coinbase.com)) and Social Platforms. You'll drive the next… more