- Global Foundries (Santa Clara, CA)
- …a Principal Staff Account Manager, you will be part of the Customer Partnership and Business Development team tasked with identifying and securing new business ... key stakeholders + Negotiate formal business agreements at the Executive level + Participate in operations, engineering and business...business review meetings + Develop a high level of customer intimacy with client's sourcing and business units +… more
- Confluent (Sacramento, CA)
- … with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability to command a room ... meet long-term customer satisfaction and renewals goalsIncrease customer executive engagement and help arrange for...Gives You an Edge:** + Bachelor's degree or equivalent experience + B2B experience in account… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …from various departments, and develop impactful concepts that enhance customer experience . + Relationship Lead: Gain access to executive and enterprise-level ... are achieved. This role is accountable for developing and executing strategic account business plans, developing executive relationships, and achieving key… more
- Acxiom (Sacramento, CA)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles ... including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value… more
- Palo Alto Networks (Santa Clara, CA)
- …**Application Product Roadmap** . Your solutions will enable scalable operations, enhance customer experience , and drive adoption across internal and external ... acumen and influencing skills to shape strategic decisions and direction for customer experience (CX) operations through a combination of technology, data,… more
- DocMatter Inc. (San Francisco, CA)
- …these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship Management: Build ... are met and exceeded. + Lifecycle Management: Lead QBRs, executive check-ins and reporting + Risk Mitigation: Proactively identify...and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success, Account … more
- Celestica (San Jose, CA)
- …for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops executive level internal and external ... account relationships, past Celestica business and performance **Skills, Capabilities, Experience and Attributes** + Executive Relationship Management + Sales… more
- Acxiom (Sacramento, CA)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles ... including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value… more
- MongoDB (Los Angeles, CA)
- …CA for our hybrid working model. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management, Client Services or ... for MongoDB end users by leveraging your technical and account management skills as well as acting as the...customer outcomes; including deciding when to include our executive team or c-suite in customer escalations,… more
- Celestica (San Jose, CA)
- …**Ideal Experience ** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial ... to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction… more