- SAP (Palo Alto, CA)
- …contributions, and a variety of benefit options for you to choose from. **About SAP Customer Experience (CX)** SAP Customer Experience (CX) helps brands ... Intelligent Enterprise. **Team Description - Business Development Acceleration Team** The SAP Customer Experience organization is launching an exciting new team… more
- The Walt Disney Company (Santa Monica, CA)
- We are seeking an experienced professional for the position of Partner Manager Customer Experience for Disney Direct to Consumer. A "Partner Manager" in a BPO ... strategic relationships with external partners to ensure smooth operations, maximize customer experience , and achieve business goals by collaborating closely… more
- DoorDash (Los Angeles, CA)
- …with proven experience working with the SevenRooms platform + You have proven experience in Customer Success or Account Management roles with the ability ... customer KPIs. Become a trusted advisor and lead account strategy through defined implementation & onboarding processes. +...as a customer champion and advocate. Ensure customer needs are communicated to executive teams… more
- PagerDuty (San Francisco, CA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve… more
- SAP (San Ramon, CA)
- …customized engagement strategies + Provide direction to develop and maintain account and/or Success Plans, including renewals, customer profiles, targeted ... experience , including renewals, negotiations, and expansion + 3-5 years of experience as a Customer Success Manager specializing in Human Capital Management… more
- Dynatrace (Mountain View, CA)
- … + Work experience 4+ years of experience + Experience working with large enterprise customers, including executive leadership + Demonstrated ability ... adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate...support engineers, PM, and R&D to help customers and account teams to speed resolution. + Help communicate, escalate… more
- NTT America, Inc. (Sacramento, CA)
- …targets across all projects + Accuracy in Backlog tracking and reporting ** Customer Management** + Account Management for assigned accounts + Cultivate ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- Intuit (San Diego, CA)
- …high-value IES accounts. This individual will be instrumental in transforming our customer onboarding experience from its current "fragmented" state to one ... Collaboration: + Establish and maintain strong, collaborative relationships with Account Managers (AMs), Customer Success Managers (CSMs), Professional… more
- Intuit (San Diego, CA)
- …a plus + Minimum of 10 years of experience primarily in service delivery, customer success or account management in a people leadership role As this role ... leading customer centric operations and teams. The ideal candidate is a: + ** Customer Experience Advocate** : 10+ years of leading customer experience… more
- Amazon (San Francisco, CA)
- …Closure: Will be able to bring to closure, in partnership with the customer and partner/ account team and legal teams, any contractual/legal matters for ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more