- Amazon (Chicago, IL)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will ... envision and drive end-to-end Customer 360, MarTech, Adtech, and customer experience transformations. As a Marketing Technology Industry Specialist, you… more
- Forrester (Chicago, IL)
- …execute, and deliver a strong client engagement strategy, informed by the client executive 's overall account strategy. This includes the execution of services ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...plan with the client. + Align with the client executive on the account strategy. Meet regularly… more
- Celestica (Chicago, IL)
- …for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops executive level internal and external ... account relationships, past Celestica business and performance **Skills, Capabilities, Experience and Attributes** + Executive Relationship Management + Sales… more
- Acxiom (Springfield, IL)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles ... including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value… more
- Celestica (Chicago, IL)
- …**Ideal Experience ** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial ... to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction… more
- Wolters Kluwer (Chicago, IL)
- …preferred. Advanced degree or equivalent recommended. Experience : + 3+ years of experience in Saas-based customer success, account management, or a ... performance is managed. They work directly with Sales Major Account Managers to ensure that customer needs...success and renewal + Act as CDSP liaison for customer executive leadership as it relates to… more
- Amazon (Chicago, IL)
- …team members alike? Are you a natural problem solver motivated to deliver a great customer experience and love to reach and exceed goals? If yes, then this ... Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner… more
- Cancer IQ (Chicago, IL)
- …in Business, Healthcare Management, Genetics, or a related field. + 3-5 years of experience in Customer Success, Account Management, or a related role, ... preferably within the healthcare industry. + Strong experience in strategic planning and customer success program development. + Excellent interpersonal and… more
- NTT America, Inc. (Springfield, IL)
- …targets across all projects + Accuracy in Backlog tracking and reporting ** Customer Management** + Account Management for assigned accounts + Cultivate ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- Colgate-Palmolive (Rosemont, IL)
- …team leaders and customer CDMs to develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where ... customers reach maximum volume, profitability and customer service. You'll work with different...the strategic direction. + Understand business trends in each account through fact-based and development. Understand the efficiency of… more