- Amazon (New York, NY)
- Description We are seeking a proactive and customer -focused Senior Technical Account Manager (Sr. TAM) to drive post-launch success for Amazon Buy with Prime ... merchant implementations to identify and proactively address potential roadblocks. Post-Launch Customer Success Management: - Partner with Account Management… more
- Mastercard (New York, NY)
- …Team Lead The CS Team Lead will assume responsibilities of a Senior Customer Success Manager , with additional managerial responsibilities to monitor customers ... CSMs on next steps and follow ups Own executive relationship with your teams' customer base Cross...prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account , paid leaves… more
- Windstream Communications (Albany, NY)
- …of problems to improve the customer experience. **Do You Have:** + Customer relationship skills and a solution focus. + Experience in expanding adoption ... spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing...Plans + 401K Plan + Health & Flexible Savings Account + Life and AD&D, Spousal Life, Child Life… more
- Aston Carter (Bronx, NY)
- …Handbook, ensuring agreement and compliance. Skills Account management, Customer service oriented, communication and people skills, relationship management, ... office, accounts receivable Top Skills Details Account management, Customer service oriented,communication and people skills, relationship management… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …for assigned customers including reviewing equipment repairs and repair changes; notifies customer / account manager of any reoccurring issues and participates ... Demonstrates knowledge in Casella's business products and services as well as customer service and client relationship management\. Can effectively manage… more
- BMO Financial Group (New York, NY)
- … development plan for all assigned clients under the direction of wealth advisor / relationship manager to maximize client lifetime value. + Acts as the key ... clients on behalf of the private wealth advisor / relationship manager . + Understands and communicates emerging...in wealth management. + Develops an understanding of the customer needs and the account strategy and… more
- Merck (Albany, NY)
- …territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division, ... Business, Business Opportunities, Client-Centric, Customer Experience Management, Customer Experience Strategy, Customer Relationship Management… more
- Grifols Shared Services North America, Inc (New York, NY)
- …related area of practice. + Utilization of corporate resources including the Key Account Manager , Managed Markets, Marketing, MSL, etc. + Key Opinion Leader ... mapping and appropriate relationship with Medical Liaison. Business Acumen + Understand the...economics of the system/institution, eg GPO, Distributor, membership, specific account trends. + Leverage a knowledge of customer… more
- Stryker (New York, NY)
- …Solid understanding of critical metrics and their impact on the business and customer relationship . Directly applies feedback and metrics to propose process ... This position is a first line supervisor or manager with primary responsibility for providing guidance, such...customer satisfaction and elevate Stryker's impact on the account . + **Functional Knowledge:** Solid foundation of clinical expertise… more
- Medtronic (New York, NY)
- …promptly, including potential sales leads, and information regarding product price or account activity to Regional Manager and other appropriate companypersonnel ... + Develop and implement plans to achieve/exceed sales budget Territory Management/ Account Development + Develop and maintainaccurate account and territory… more