- Tompkins Community Bank (Batavia, NY)
- …carriers we represent. Responsibilities + Direct Supervision of Commercial Insurance Account Manager Team. + Ensure high levels of Customer Satisfaction and ... market, in meeting agency objectives in regards to our customer service standards. To assist in maintaining...methods. + Provide technical expertise to the Commercial Insurance Account Manager Team. + Oversee the training… more
- IQVIA (New York, NY)
- …discussions across customer account . + Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, ... and contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account . Manage service performance and provide… more
- Merck (Albany, NY)
- …territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health Companion ... Management, Adaptability, Animal Health Care, Customer Experience Design, Customer Experience Management, Customer Service , Data Analysis, Inbound… more
- Medtronic (Syracuse, NY)
- …Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. * Provide input on new ... commands to modify operating files. * Fulfills Software and Service Contract obligations. Customer Support * Acts...sites. * Reports necessary complaints and partners with Clinical Manager /NRC to ensure full resolution * Files weekly site… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …for assigned customers including reviewing equipment repairs and repair changes; notifies customer / account manager of any reoccurring issues and participates ... Has 0\-2 years of progressively complex experience in the customer service field\. Demonstrates knowledge in Casella's...within the organization\. Assists with training, works with Client Service Manager on billing issues, takes on… more
- Medtronic (Buffalo, NY)
- …assist the Region in meeting Cardiac Ablation Solutions (CAS) sales and customer service objectives. CAS seeks collaborative candidates who are patient-centric, ... + Sales Support + Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up +… more
- Medtronic (Queens County, NY)
- …support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Represents Medtronic CAS during ablations procedures ... + Sales Support + Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up +… more
- Heritage Financial Credit Union (Central Valley, NY)
- …preferably in the financial industry, encompassing areas such as customer service , needs-based selling, goal achievement, cash handling, account and loan ... and new members by building, maintaining, and deepening relationships through exceptional customer service and tailored solutions. This includes, but is not… more
- Medtronic (New York, NY)
- …fellows in SalesForce to ensure an appropriate handoff to the receiving territory. + Customer Service and Sales Support + Support district sales strategy working ... customer support within territory to maintain superior customer service levels and effective time management....potential sales leads, and information regarding product price or account activity to District Manager and other… more
- Option Care Health (Bronx, NY)
- …and completing pre-admission information and securing related signoff. + Partners with Account Manager and Regional Sales Director to create and execute ... area business and growth plan. + Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to… more