- Mass Markets (Wichita, KS)
- …and personal information. + Escalate customer issues to the appropriate staff and managers for resolution as needed . + Attend meetings and training and ... applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (KS)
- …as a trusted partner in the industry. We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent ... this role will be e-mailed and texted on an as- needed basis. Hours of operation are from 8:00 AM...apply the latest customer service techniques and learn our account management systems while helping improve the customer experience… more
- Mass Markets (Wichita, KS)
- …phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products ... applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (KS)
- …of high-level administrative tasks and support our company's senior-level managers . The Executive Assistant's responsibilities include managing calendars, making ... preparation, bill payment, record keeping + Various errands as needed + Create and maintain personal action items, to-do...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (KS)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... to the appropriate staff and managerial for resolution as needed . + Ensure first call resolution through problems solving...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... to the appropriate staff and managerial for resolution as needed . + Ensure first call resolution through problems solving...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... to the appropriate staff and managerial for resolution as needed . + Ensure first call resolution through problems solving...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …+ Build rapport, listen actively, and address customer needs effectively + Research account details and collaborate with internal teams to resolve issues + Manage ... + Escalate complex issues to appropriate team members when needed + Stay current with training, system updates, and...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more