- Mass Markets (KS)
- …Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call ... + The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal skills… more
- Mass Markets (Wichita, KS)
- …Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public ... and resolve complex issues, coordinating with other departments as needed + Follow all required scripts, policies, and procedures...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …the community, and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …and care. + Escalate unresolved issues to the appropriate team or manager . + Stay current by attending training sessions and reviewing updated materials. ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …- POSITION RESPONSIBILITIES Key Responsibilities: + Lead, mentor, and motivate managers , supervisors, and frontline staff to consistently exceed operational targets. ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (KS)
- …Spanish, ensuring cultural fit and role alignment. + Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies. + ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (KS)
- …to enhance training effectiveness. + Work closely with team leaders and managers to ensure training aligns with organizational goals. + Keep stakeholders informed ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …COLLECTIONS AGENT (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …systems and team collaboration + Accurately document customer interactions and manage account details + Follow scripts, policies, and compliance procedures + Handle ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more
- Mass Markets (Wichita, KS)
- …to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade ... to all aspects of employment. If reasonable accommodations are needed , please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At...(MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was… more