- Canon USA & Affiliates (New York, NY)
- …- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff ... and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …operation, with proficiency in handling inbound & outbound calls for assigned account /contract. Complete customer order requests and fulfillment , data entry, ... + Process customer orders and initiate order requisitions. + Complete fulfillment and distribution of customer materials and documents. + Utilize prescribed… more
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