- Highmark Health (Sacramento, CA)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job provides account support activities associated with the administration of all experience rated ... group administrators, brokers, and Agent Plan personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims… more
- CIBC (San Francisco, CA)
- …including researching client inquiries and issues in order to effectively bring about resolution . This role also provides oversight on some aspects of the Client ... interview._** **How you'll succeed** + Prepare and process new account paperwork + Open new accounts and sub-accounts +...and address client needs. Promptly research and bring about resolution of all client issues. + Provide integral support… more
- InGenesis (Fremont, CA)
- …Specialist will work closely with the onsite Program Manager, who overseas account performance and manages client relationships. This position will be partnering ... * Ensure all VMS support metrics (response times, issue resolution rates, etc.) meet defined KPIs. * Assist with...with broader program goals and client expectations. * Provide account recruitment as needed to meet account … more
- Acxiom (Sacramento, CA)
- …Customer Data Platform - RTCDP). + Integrations will cover Identity resolution , digital recognition, paid media connectors, customer and prospect data configuration, ... implementation, and integrations, including schema design (XDM), datasets, identity resolution , and AEP Data Collection. + Expertise in Adobe Experience… more
- Dodge Construction Network (Sacramento, CA)
- …concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + ... Develop and execute strategic account plans forcustomer, focusing on objectives, tactics and timeliness to maximize growth and retention + Contactand secure upcoming… more
- White Cap (Rancho Cordova, CA)
- …for creating a best-in-class order fulfillment and customer service experience for Account Managers and customers. The Inside Sales Manager (ISM) leads a team ... Maintain profitability through report analysis, identification of trends, issue resolution and implementing solutions. + Supports team with challenging orders… more
- Medtronic (Los Angeles, CA)
- …following the appropriate use of the escalation process, when other avenues for resolution are exhausted. This activity may include travel to sites to perform both ... appropriate follow-up communications with internal and external customers to ensure resolution and proper follow-up, leading to customer satisfaction + Other duties… more
- Medtronic (Los Angeles, CA)
- …video management systems. + Act as a primary point of contact and issue triage/ resolution for our live customers + Assist in the design and refinement of our ... structures in line with our overall global support strategy + Timely issue resolution and troubleshooting, both remotely and through some localized field support +… more
- Stantec (Roseville, CA)
- …closely with the Business Operations Lead, Stantec's Sector Leaders, Key Account Managers, project teams, other business developers, and peers across Stantec's ... target 25% of time. + Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients… more
- Abbott (Los Angeles, CA)
- …issue resolution and regular business reviews. Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats. + ** ... tailored diagnostic solutions. This role operates as the primary account management contact, aiming to improve economic profitability, increase...Account Management & Growth:** Develop and execute strategic … more