- CBRE (Sacramento, CA)
- …of technology demonstrations and pricing proposals to clients. + Support resolution of technology challenges and roadblocks that impact the daily operations ... and success of our clients and account teams. + Support Technology Sector Lead in communications...communications with Clients, Sector Leadership, Alliance Directors and on account Technology Leaders on emerging solutions and opportunities to… more
- Agiliti Health (West Sacramento, CA)
- …Business and financial management expertise to assist with contract management and account margin maintenance + Profit and Loss (P&L) statement and budget management ... toward stretch goals for personal and group performance. + Partners with Account Executives to increase district revenue. + Partner with internal teams to… more
- Confluent (Sacramento, CA)
- …Will Do:** + Meet/exceed quarterly retention targets by proactively engaging with account portfolio and ensuring renewal activities are completed along with the ... Confluent's solutions + Drive cross functional programs and services across existing account base that will grow usage, adoption, satisfaction, customer health, and… more
- Gilead Sciences, Inc. (Foster City, CA)
- …analysis and reporting on sales performance, on-going regional and territory analyses, and account planning. + Lead the implementation of physician and account ... + Manage the update of account performance metrics and attributes on relevant account planning resources. + Conduct ad hoc analyses using SQL and/or BI tools to… more
- The Walt Disney Company (Santa Monica, CA)
- …Monitoring: Tracking key performance indicators (KPIs) such as Positive Experience, Issue Resolution , Average Handle Time, After Call Work, Quality and Speed to ... ensure their ability to effectively sell and deliver solutions. + Issue Resolution : Identifying and resolving any partner-related issues promptly, acting as a point… more
- Sutter Health (San Francisco, CA)
- …quality of care, Sutter Health policy and procedure, and extensive conflict resolution with challenging patients and families. Problems encountered are often of a ... patient complaint investigation/reviews and related quality improvement. Strives to achieve resolution of complaint/problem at the most appropriate level within the… more
- Insight Global (Anaheim, CA)
- …implementation, perform root cause analysis, apply patch, etc. Work with various SAIC Account groups such as the Network Team, Hosting Team and Workplace Services ... Follow through on project development/production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and… more
- Motion Recruitment Partners (El Segundo, CA)
- …partner use. + Focus of work is phone and deskside support, and resolution of incidents/service requests submitted via Self Service. + Responding to issues by ... gathering all necessary information and to provide resolution during the initial contact or forward the issue...& Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending… more
- Cardinal Health (Sacramento, CA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- TEKsystems (San Luis Obispo, CA)
- …internal and external customers by being courteous, polite, and friendly. Issue Resolution : Address customer issues immediately to determine support needs and ... resolution paths. Knowledge Base Utilization: Search Knowledge Base articles...dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program… more