- Evolent (Tallahassee, FL)
- …closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team to ensure our clients have everything they need to ... and triage issues to the appropriate technical team for resolution + Partner with new clients to implement the...+ Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated… more
- WTW (Jacksonville, FL)
- …revenue growth within the life sciences sector. The ideal candidate will have account management experience with middle market and large, complex clients in the Life ... resources and assets tailored to client needs; ability to drive conflict resolution + **Negotiation skills:** ability to develop innovative and creative solutions to… more
- CVS Health (Tallahassee, FL)
- …System to be able to lookup and respond to client inquires. **Problem Resolution ** Address and resolve client complaints and issues promptly. Collaborate with cross ... implementation of strategies to prevent future problems. Escalate complex issues to Account Managers and senior leadership when necessary. Foster a collaborative and… more
- Percepta (Melbourne, FL)
- …+ Starting hourly rate of 15.00 + Health/Dental/Vision/Life Insurance + Flexible Spending Account (FSA) and Health Savings Account (HSA) + 401(k) with company ... with the customer if required, to ensure the full resolution of the problem. + Employs customer satisfaction (e....for any payments or_ _personal information such as_ _bank account details_ _from applicants at any point in the… more
- Highmark Health (Tallahassee, FL)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job provides account support activities associated with the administration of all experience rated ... group administrators, brokers, and Agent Plan personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims… more
- Acxiom (Tallahassee, FL)
- …Customer Data Platform - RTCDP). + Integrations will cover Identity resolution , digital recognition, paid media connectors, customer and prospect data configuration, ... implementation, and integrations, including schema design (XDM), datasets, identity resolution , and AEP Data Collection. + Expertise in Adobe Experience… more
- Dodge Construction Network (Tallahassee, FL)
- …concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + ... Develop and execute strategic account plans forcustomer, focusing on objectives, tactics and timeliness to maximize growth and retention + Contactand secure upcoming… more
- Percepta (Melbourne, FL)
- …Manage follow-up Log and audit documentation of customer files. + Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound ... to the Team Leader areas for improvement within the inquiry and concern resolution processes. + Relay customer service problems to the Team Leader when necessary.… more
- Nestle (Palm Beach Gardens, FL)
- …demand capture failures to ensure timely processing. + Monitor and address account specific issues upon receipt of order; independently problem solve any occurring ... or cut from the order. + Facilitate and ensure account specific orders are shipped complete and on time...to ensure fulfillment. + Inform Key Stakeholders and propose resolution if issues identified post-delivery not due to Transportation… more
- Percepta (Melbourne, FL)
- …Manage follow-up Log and audit documentation of customer files. + Communicate the resolution of inquiries to customer via outbound calls, based on defined inbound ... relay to Team Leader areas for improvement within the inquiry and concern resolution processes. + Relay customer service problems to Team Leader when necessary. +… more