- Marriott (Miami, FL)
- …questions and directs guests within the lobby. Supports the tracking and resolution of service issues. **CANDIDATE PROFILE** **Education and Experience** * High ... support property operations and goals and to expedite the resolution of any problems that may arise through the...travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed… more
- Florida Atlantic University (Boca Raton, FL)
- …as an internal applicant by logging into their existing Workday employee account . Position Summary: Florida Atlantic University is seeking a Client Computing ... the Assistant Director, Client Computing, and researches to resolve or expedite the resolution of computer problems. The Client Computing Engineer will play a key… more
- CVS Health (Tallahassee, FL)
- …comprehensive assessments of member's needs and recommends an approach to case resolution by meeting needs in alignment with their benefit plan and available ... risk factors and address complex clinical indicators which impact care planning and resolution of member issues. . Complete assessments taking into account … more
- RES (Tallahassee, FL)
- …a liaison between IT, business stakeholders, and third-party vendors, coordinating resolution of complex technical issues and ensuring alignment with organizational ... Management (ITSM) framework, ensuring structured deployment, change control, and incident resolution . Track all activity in the ITSM platform to monitor KPIs,… more
- Kuehne+Nagel (Miami, FL)
- …informed about Deliverables + Field Complaint Calls, and provide problem resolution in alignment with stakeholders + Qualification of customer inquiries, Provision ... requisite follow up and closure + Knowledge exchange with the sales and account mgt teams + Creating, refining and reviewing reports as needed including Performance… more
- Cengage Group (Jacksonville, FL)
- …a problem solver: actively assist the customer in obtaining the quickest resolution , provide initial troubleshooting, and ensure that digital courses are running ... experience in a relationship-based position such as a customer support or account management role. + Strong written and verbal communication skills. + Ability… more
- Kelly Services (Lakeland, FL)
- …manner ensuring compliance with state and federal regulations. + Provide first call resolution where possible. + Demonstrate the ability to triage or escalate calls ... when first call resolution cannot be performed to the patient's satisfaction. +...paid holidays per benefit year), and a transit spending account . In addition, employees are entitled to earn paid… more
- Carnival Cruise Line (Miami, FL)
- …issue type, detailed information regarding root cause of the issue and resolution . Maintain and input precise compensation data to ensure refunds/credits are ... Customer focus and adaptability to different personality types + Strong conflict resolution and de-escalation skills. + Ability to multi-task, set priorities and… more
- Molina Healthcare (St. Petersburg, FL)
- …as focal point of escalation for vendor issues and disputes, and drives issues to resolution + Makes needed decisions to ensure the successful resolution of all ... Data Analytics, Contract Terms and Conditions, Procurement, Project Management, or Account Management + Proficient with Microsoft Office Suite, databases, advanced… more
- Everon (Winter Garden, FL)
- …closely with other groups such as the Field Delivery organization, Account Managers, Engineering, Subcontractor Management, Technical Solutions Group, and other ... Controlling aspects of a project including issue/risk identification and resolution , change management, reporting and internal/external communication, financial management,… more